* Right-click the current Graphics item in Device manager, and select "Update driver". This is the new best answer. On the affected machine, in Group Policy Editor, under Remote Desktop Session Host -> Remote Session Environment . "Use WDDM graphics display driver for Remote Desktop . Reboot your virtual machine. Go to Use WDDM graphics display driver for Remote Desktop Connections, double-click it and choose Disabled . Workaround: Set "Use WDDM graphics display driver for Remote Desktop Connections" to Disabled in group policy. (I don't remember the exact error message.) Do not prompt for client certificate selection when no certificates or only one certificate exists. By default, the display adapter driver for Remote Desktop connection is WDDM. set "Use WDDM graphics display driver for Remote Desktop Connections" to disabled Steps: - Disable the policy described above - Restart host computer (one you're remoting into) - re-connect via remote desktop - re-arrange desktop windows - disconnect - re-connect to test and verify nothing has been compacted back to primary monitor. Step 2: Expand the Display adapters and right-click on the built-in graphics device. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Remove frequent programs list from the Start Menu, Remove links and access to Windows Update, Remove Network Connections from Start Menu, Remove pinned programs list from the Start Menu, Remove See More Results / Search Everywhere link, Remove the "Undock PC" button from the Start Menu, Remove user's folders from the Start Menu, Show "Run as different user" command on Start, Show Start on the display the user is using when they press the Windows logo key, Show the Apps view automatically when the user goes to Start, Turn off automatic promotion of notification icons to the taskbar, Turn off feature advertisement balloon notifications, Do not automatically make all redirected folders available offline, Do not automatically make specific redirected folders available offline, Enable optimized move of contents in Offline Files cache on Folder Redirection server path change, Configure Group Policy domain controller selection, Create new Group Policy Object links disabled by default, Set default name for new Group Policy objects, Set Group Policy refresh interval for users, Turn off Help Experience Improvement Program, Prompt for password on resume from hibernate/suspend, Connect home directory to root of the share, Specify network directories to sync at logon/logoff time only, Do not preserve zone information in file attachments, Hide mechanisms to remove zone information, Inclusion list for moderate risk file types, Notify antivirus programs when opening attachments, Configure Windows spotlight on lock screen, Do not suggest third-party content in Windows spotlight, Do not use diagnostic data for tailored experiences, Turn off Windows Spotlight on Action Center, Do not show recent apps when the mouse is pointing to the upper-left corner of the screen, Prevent users from replacing the Command Prompt with Windows PowerShell in the menu they see when they right-click the lower-left corner or press the Windows logo key+X, Search, Share, Start, Devices, and Settings don't appear when the mouse is pointing to the upper-right corner of the screen, Allow only per user or approved shell extensions, Display confirmation dialog when deleting files, Do not allow Folder Options to be opened from the Options button on the View tab of the ribbon, Do not display the Welcome Center at user logon, Do not move deleted files to the Recycle Bin, Do not track Shell shortcuts during roaming, Hides the Manage item on the File Explorer context menu, Hide these specified drives in My Computer, No Computers Near Me in Network Locations, Pin Internet search sites to the "Search again" links and the Start menu, Pin Libraries or Search Connectors to the "Search again" links and the Start menu, Prevent access to drives from My Computer. Allow devices compliant with InstantGo or HSTI to opt out of pre-boot PIN. The problem is that Vic-3D 9 requires OpenGL 2.0 and the normal Remote Desktop graphics adapter supplies 1.1. . content, Turn off Help and Support Center Microsoft Knowledge Base search, Turn off Internet Connection Wizard if URL connection is referring to Microsoft.com, Turn off Internet download for Web publishing and online ordering wizards, Turn off Internet File Association service, Turn off Registration if URL connection is referring to Microsoft.com, Turn off Search Companion content file updates, Turn off the "Publish to Web" task for files and folders, Turn off the Windows Messenger Customer Experience Improvement Program, Turn off Windows Customer Experience Improvement Program, Turn off Windows Network Connectivity Status Indicator active tests, Turn off Windows Update device driver searching, Do not allow changes to initiator iqn name, Do not allow changes to initiator CHAP secret, Do not allow sessions without mutual CHAP, Do not allow sessions without one way CHAP, Do not allow adding new targets via manual configuration, Do not allow manual configuration of discovered targets, Do not allow manual configuration of iSNS servers, Do not allow manual configuration of target portals, KDC support for claims, compound authentication and Kerberos armoring, KDC support for PKInit Freshness Extension, Provide information about previous logons to client computers, Allow retrieving the cloud kerberos ticket during the logon, Always send compound authentication first, Define host name-to-Kerberos realm mappings, Define interoperable Kerberos V5 realm settings, Disable revocation checking for the SSL certificate of KDC proxy servers, Fail authentication requests when Kerberos armoring is not available, Kerberos client support for claims, compound authentication and Kerberos armoring, Require strict target SPN match on remote procedure calls, Set maximum Kerberos SSPI context token buffer size, Specify KDC proxy servers for Kerberos clients, Support device authentication using certificate, Enumeration policy for external devices incompatible with Kernel DMA Protection, Disallow copying of user input methods to the system account for sign-in, Disallow user override of locale settings, Allow users to select when a password is required when resuming from connected standby, Always wait for the network at computer startup and logon, Block user from showing account details on sign-in, Do not display the Getting Started welcome screen at logon, Do not enumerate connected users on domain-joined computers, Enumerate local users on domain-joined computers, Hide entry points for Fast User Switching, Turn off app notifications on the lock screen, Do not process incoming mailslot messages used for domain controller location based on NetBIOS domain names, Do not use NetBIOS-based discovery for domain controller location when DNS-based discovery fails, Set Priority in the DC Locator DNS SRV records, Set Weight in the DC Locator DNS SRV records, Specify address lookup behavior for DC locator ping, Specify DC Locator DNS records not registered by the DCs, Specify dynamic registration of the DC Locator DNS Records, Specify Refresh Interval of the DC Locator DNS records, Specify sites covered by the application directory partition DC Locator DNS SRV records, Specify sites covered by the DC Locator DNS SRV records, Specify sites covered by the GC Locator DNS SRV Records, Use automated site coverage by the DC Locator DNS SRV Records. Use WDDM graphics display driver for Remote Desktop Connections This policy setting lets you enable WDDM graphics display driver for Remote Desktop Connections. In Windows 10 v1903 and later, there is a bug in the WDDM (Windows Display Driver Model) that prevents remote desktop sessions from connecting multiple times. Prevent users from sharing files within their profile. Click Display Make sure "Use all my monitory for the remote session" is checked. Way 1. In Group Policy Editor under Remote Desktop Session Host -> Remote Session Environment . Configure telemetry opt-in change notifications. [Computer Configuration->Policies->Windows Settings->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Remote Session Environment], set the Policy [Use WDDM graphics display driver for Remote Desktop Connections] to Disabled. From what I understand, it isn't just the display adapter that causes the issue with affected chipsets, so putting a new video card in the machine or using a generic driver won't help (and it didn't for me). Set a default associations configuration file, Start File Explorer with ribbon minimized, Turn off Data Execution Prevention for Explorer, Turn off numerical sorting in File Explorer, Verify old and new Folder Redirection targets point to the same share before redirecting, Turn off tracking of last play time of games in the Games folder, Prevent the computer from joining a homegroup, Restrict Accelerators to those deployed through Group Policy, Bypass prompting for Clipboard access for scripts running in any process, Bypass prompting for Clipboard access for scripts running in the Internet Explorer process, Define applications and processes that can access the Clipboard without prompting, Turn off the ability to launch report site problems using a menu option, Include updated website lists from Microsoft, Turn on Internet Explorer 7 Standards Mode, Turn on Internet Explorer Standards Mode for local intranet, Use Policy List of Internet Explorer 7 sites, Prevent specifying the code download path for each computer, Prevent access to Delete Browsing History, Prevent deleting ActiveX Filtering, Tracking Protection, and Do Not Track data, Prevent deleting InPrivate Filtering data, Prevent deleting temporary Internet files, Prevent deleting websites that the user has visited, Prevent the deletion of temporary Internet files and cookies, Allow active content from CDs to run on user machines, Allow Install On Demand (except Internet Explorer), Allow Install On Demand (Internet Explorer), Allow Internet Explorer to use the HTTP2 network protocol, Allow Internet Explorer to use the SPDY/3 network protocol, Allow software to run or install even if the signature is invalid, Automatically check for Internet Explorer updates, Check for signatures on downloaded programs, Do not allow ActiveX controls to run in Protected Mode when Enhanced Protected Mode is enabled, Do not allow resetting Internet Explorer settings, Empty Temporary Internet Files folder when browser is closed, Turn off loading websites and content in the background to optimize performance, Turn off sending UTF-8 query strings for URLs, Turn off the flip ahead with page prediction feature, Turn on 64-bit tab processes when running in Enhanced Protected Mode on 64-bit versions of Windows, Allow websites to store application caches on client computers, Allow websites to store indexed databases on client computers, Set application caches expiration time limit for individual domains, Set application cache storage limits for individual domains, Set indexed database storage limits for individual domains, Set maximum application cache individual resource size, Set maximum application cache resource list size, Set maximum application caches storage limit for all domains, Set maximum indexed database storage limit for all domains, Start Internet Explorer with tabs from last browsing session, Allow active content over restricted protocols to access my computer, Allow cut, copy or paste operations from the clipboard via script, Allow drag and drop or copy and paste files, Allow loading of XAML Browser Applications, Allow only approved domains to use ActiveX controls without prompt, Allow only approved domains to use the TDC ActiveX control, Allow OpenSearch queries in File Explorer, Allow previewing and custom thumbnails of OpenSearch query results in File Explorer, Allow script-initiated windows without size or position constraints, Allow scripting of Internet Explorer WebBrowser controls, Allow VBScript to run in Internet Explorer, Allow video and animation on a webpage that uses an older media player, Allow websites to open windows without status bar or Address bar, Allow websites to prompt for information by using scripted windows, Don't run antimalware programs against ActiveX controls. For this, double the option, select ' Disable '. Do not turn off system power after a Windows system shutdown has occurred. Always prompt for password upon connection; Do not allow local administrators to customize permissions WDDM 1.2 compatible driver . This policy setting lets you enable WDDM graphics display driver for Remote Desktop Connections. Define security intelligence location for VDI clients. The first RDP connection after a reboot or power up works but subsequent connections receive an error message saying the login was refused. Specify contact email address or Email ID, Hide the Firewall and network protection area, Hide the Virus and threat protection area, Select when Preview Builds and Feature Updates are received, Allow Automatic Updates immediate installation, Allow non-administrators to receive update notifications, Allow signed updates from an intranet Microsoft update service location, Allow updates to be downloaded automatically over metered connections, Always automatically restart at the scheduled time, Configure auto-restart reminder notifications for updates, Configure auto-restart required notification for updates, Configure auto-restart warning notifications schedule for updates, Delay Restart for scheduled installations, Do not adjust default option to 'Install Updates and Shut Down' in Shut Down Windows dialog box, Do not allow update deferral policies to cause scans against Windows Update, Do not connect to any Windows Update Internet locations, Do not display 'Install Updates and Shut Down' option in Shut Down Windows dialog box, Do not include drivers with Windows Updates, Enabling Windows Update Power Management to automatically wake up the system to install scheduled updates, No auto-restart with logged on users for scheduled automatic updates installations, Re-prompt for restart with scheduled installations, Remove access to use all Windows Update features, Reschedule Automatic Updates scheduled installations, Specify active hours range for auto-restarts, Specify deadline before auto-restart for update installation, Specify deadlines for automatic updates and restarts, Specify Engaged restart transition and notification schedule for updates, Specify intranet Microsoft update service location, Specify source service for specific classes of Windows Updates, Turn off auto-restart for updates during active hours, Turn off auto-restart notifications for update installations, Turn on recommended updates via Automatic Updates, User State Management Client Side Extension, Hide the "Add a program from CD-ROM or floppy disk" option, Hide the "Add programs from Microsoft" option, Hide the "Add programs from your network" option, Hide the Set Program Access and Defaults page, Specify default category for Add New Programs, Force a specific visual style file or force Windows Classic, Prevent changing visual style for windows and buttons, Prohibit selection of visual style font size, Browse a common web site to find printers, Default Active Directory path when searching for printers, Turn off Windows default printer management, Hide "Set Program Access and Computer Defaults" page, Hide Regional and Language Options administrative options, Hide user locale selection and customization options, Restrict selection of Windows menus and dialogs language, Restricts the UI languages Windows should use for the selected user, Turn off insert a space after selecting a text prediction, Turn off offer text predictions as I type, Always open All Control Panel Items when opening Control Panel, Prohibit access to Control Panel and PC settings, Maximum size of Active Directory searches, Do not add shares of recently opened documents to Network Locations, Hide and disable all items on the desktop, Prevent adding, dragging, dropping and closing the Taskbar's toolbars, Prohibit User from manually redirecting Profile Folders, Remove Properties from the Computer icon context menu, Remove Properties from the Documents icon context menu, Remove Properties from the Recycle Bin context menu, Turn off Aero Shake window minimizing mouse gesture, Ability to change properties of an all user remote access connection, Ability to delete all user remote access connections, Ability to Enable/Disable a LAN connection, Ability to rename all user remote access connections, Ability to rename LAN connections or remote access connections available to all users, Enable Windows 2000 Network Connections settings for Administrators, Prohibit access to properties of a LAN connection, Prohibit access to properties of components of a LAN connection, Prohibit access to properties of components of a remote access connection, Prohibit access to the Advanced Settings item on the Advanced menu, Prohibit access to the New Connection Wizard, Prohibit access to the Remote Access Preferences item on the Advanced menu, Prohibit adding and removing components for a LAN or remote access connection, Prohibit changing properties of a private remote access connection, Prohibit connecting and disconnecting a remote access connection, Prohibit deletion of remote access connections, Prohibit Enabling/Disabling components of a LAN connection, Prohibit renaming private remote access connections, Prohibit viewing of status for an active connection, Turn off notifications when a connection has only limited or no connectivity, Turn off toast notifications on the lock screen, Add "Run in Separate Memory Space" check box to Run dialog box, Clear history of recently opened documents on exit, Clear the recent programs list for new users. To delegate administration of this GPO to Citrix Admins: On the right, switch to the Delegation tab, and click Add. As the VDA cannot load the display driver, it would not be able to remote using HDX. go to " Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment " set the following parameters to Enabled Use hardware graphics adapters for all Remote Desktop Services sessions Use the Windows + R key and the dxdiag command, then press Enter to type and then press Enter to open the DirectX Diagnostic Tool. Step 3: Select the Disable device option from the context menu. Prevent users from adding files to the root of their Users Files folder. If you disable this policy setting, Remote Desktop Connections will NOT use WDDM graphics display driver. Share Improve this answer Follow answered Oct 4, 2019 at 16:32 Another way to launch the device manager is by pressing Windows + R to launch the Run application and typing "devmgmt.msc". Step 1: Select an appropriate GPU optimized Azure virtual machine size To create these display drivers, perform the following steps: Step 1: Learn about Windows architecture and drivers. - Use WDDM graphics display driver for Remote Desktop Connections Background: PAM was experiencing slowness in opening RDP session for some Windows target device The issue was solved after turn off this group policy for Windows target device side. Under the Experiences tab, uncheck Persistent bitmap caching and continue connecting. On Windows 10 Start the Group Policy Editor by clicking the Windows button and typing gpedit.msc then under Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Remote Session Environment : 1. Configure Applications preference extension policy processing, Configure Data Sources preference extension policy processing, Configure Devices preference extension policy processing, Configure Direct Access connections as a fast network connection, Configure Drive Maps preference extension policy processing, Configure Environment preference extension policy processing, Configure Files preference extension policy processing, Configure Folder Options preference extension policy processing, Configure folder redirection policy processing, Configure Folders preference extension policy processing, Configure Group Policy slow link detection, Configure Ini Files preference extension policy processing, Configure Internet Explorer Maintenance policy processing, Configure Internet Settings preference extension policy processing, Configure Local Users and Groups preference extension policy processing, Configure Network Options preference extension policy processing, Configure Network Shares preference extension policy processing, Configure Power Options preference extension policy processing, Configure Printers preference extension policy processing, Configure Regional Options preference extension policy processing, Configure Registry preference extension policy processing, Configure Scheduled Tasks preference extension policy processing, Configure Services preference extension policy processing, Configure Shortcuts preference extension policy processing, Configure software Installation policy processing, Configure Start Menu preference extension policy processing, Configure user Group Policy loopback processing mode, Configure web-to-app linking with app URI handlers, Determine if interactive users can generate Resultant Set of Policy data, Enable AD/DFS domain controller synchronization during policy refresh, Remove users' ability to invoke machine policy refresh, Set Group Policy refresh interval for computers, Set Group Policy refresh interval for domain controllers, Specify startup policy processing wait time, Specify workplace connectivity wait time for policy processing, Turn off background refresh of Group Policy, Turn off Group Policy Client Service AOAC optimization, Turn off Local Group Policy Objects processing, Turn off access to all Windows Update features, Turn off Automatic Root Certificates Update, Turn off downloading of print drivers over HTTP, Turn off handwriting personalization data sharing, Turn off handwriting recognition error reporting, Turn off Help and Support Center "Did you know?"

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