In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. Final Payment Date? - Celebrity Cruises - Cruise Critic Community Thanks All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? Full and final payment is due 75 days prior to sailing. Beginning 4/1/2022 it reverts back to the 90 day window. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. Drones used on the ship will be confiscated till the end of the cruise. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. Celebrity Cruises Review | U.S. News Travel We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. Guests under the age limits above will not have alcohol returned to them. PDF Questions & Answers for Our Travel Agent Partners Regarding the Royal The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. At the time of printing, all details listed in this brochure were correct. You must ensure that you are using an up-to-date brochure when you book your holiday. Celebrity Cruises; Cruise Critic Community. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Forums. However, neither we nor the airline will be liable if and to the extent that the destruction loss or damage resulted from the inherent defect, quality or vice of the luggage. General information on travel vaccinations and a travel health checklist is available on the NHS website. Pfeil On the one hand, Emin Alper burning days is a low-key but revealing account of the resurgence of . In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Learn how to make payments, view your booking details, make changes to your booking, and more. Unless specifically agreed by us in writing at the time of booking, we cannot accept any booking that is conditional on a special request being satisfied. Please note, we reserve the right to strictly enforce the luggage allowance limitation. Whilst we endeavour to book the best connections between flights, a wait may be experienced at connecting airports. Celebrity Cruises Extends Flexibility on Bookings into Early 2022 In the event that there are any increased costs in making such changes e.g. Please contact us at 1-866-277-8452 to make changes to your cruise vacation.*. (b) Airlines are required to pass certain personal information relating to passengers (principally, but not exclusively, information on the data page of a passengers passport) to the U.S. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply. 2023 Celebrity Cruises, Inc. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. However, we will use only names and contact details for marketing purposes. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. 2.7 Are there any formal health requirements? If an item is left onboard, whilst we will assist you in trying to recover the item, if we are unable to do so, then we cannot be held responsible and we will refer you to your travel insurance to make a claim for the item. Please contact your Personal Cruise Specialist for further information. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. When you book a Celebrity Cruises cruise-only holiday via one of our authorised travel agents, all monies you pay for that booking will be held by the travel agent on your behalf until we issue our confirmation invoice. Not meeting any special request for any reason will not be a breach of contract. Each cruise line has different rules for payment due dates and cancellation deadlines. 2.2 Are there any prohibited items that I cannot take with me? Please contact your Airline directly to pre-book your seats and note that there may be occasions when the airlines are unable to assist due to the fact that you may be travelling on a Group/seat block allocation. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Checked on line 0 balance to pay. 4.3 What about Special Services/Requirements? Celebrity Web-Site - Final Payment Date - Glitch? - Celebrity Cruises If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. If you book a fly cruise package holiday with us directly via our UK website, we shall provide you with a Confirmation Invoice and ATOL Certificate (Package) via email as soon as you have booked. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. We store these images for a short time in case they are needed by investigative authorities. Regrettably, flight delays do occasionally occur. 8.Title: Visio-BES Org Chart March 2022 DRAFT.vsd Author: GForman1 Created Date: 3/28/2022 4:37:11 PMThe VI Guidance establishes a step-wise evaluation procedure to be used in conjunction with other DTSC guidance. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. Celebrity Cruises: Payments and Refunds - Vacations To Go It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). Please visit your airlines website for details. Not meeting any special request for any reason will not be a breach of contract. On occasion and due to operational reasons, it is necessary for us to switch from a docked port of call to a tender. To book your chosen holiday, contact one of our Personal Cruise Consultants on 0344 493 2043 (calls cost 7p per minute plus your local network access charge), book online at https://www.celebritycruises.com/gb or visit one of our authorised travel agents. Please email specialistservicesuk@celebritycruises.com. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. Payment and Reservation Information - Cruises.com For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. Celebrity Cruises may charge a reasonable fee for such services. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. The price of your chosen holiday will be confirmed in accordance with section 1.2 above. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). and may also involve stops en route to your final destination which may involve you disembarking from the aircraft or changing aircraft and/or . Celebrity Cruises Cancellation Policy | Cruise.Blog You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. I just talked to a Captain's Club rep. You will usually have access to your cruise . We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. These policies are subject to change without notice and without liability to Celebrity Cruises. You are viewing the Booking Conditions applicable to cruises with Celebrity Cruises (and any related goods and services booked through Royal Caribbean Group) purchased in the United Kingdom (UK) only. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations or the Montreal Convention. The final payment date is in three days for the cruise that we are looking at. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. If in our reasonable opinion or the reasonable opinion of the ships Master or doctor, you are or appear to be unfit to travel for any reason or a risk or danger to yourself or a danger to others or behave in such a way as to cause or likely to cause danger, upset or distress to any third party or danger to property. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. We therefore recommend that you use a travel agent who offers their own financial security arrangements so that in the event that the travel agent becomes insolvent before we issue our confirmation invoice all monies that you have paid to that travel agent will be refunded to you. We will only accept complaints from the lead name of a booking. Posted January 13. Common interest groups and immersion sailings. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. When you pay you will be supplied with an ATOL Certificate. A binding contract between us only comes into existence when we send out our Confirmation Invoice. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. From overseas, additional call charges may apply). Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Guests holding non-British passports should check with relevant embassies. As part of this policy, Disney Cruise Line is temporarily extending final payment until 60 days before sailing for all guests who have unrestricted stateroom categories booked. Advice on making a complaint is available at www.caa.co.uk. Call us at 800-338-4962 or . For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. All FAQs - Celebrity Cruises Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. Providing your chosen holiday is available and we have received all appropriate payments, we will send our Confirmation Invoice to you (if booking direct) or your travel agent. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers to prove that they are the parent(s)/legal guardian of the children concerned. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. force majeure as defined in section 5.10. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Please note that items left behind may be destroyed. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. The holiday will only be cancelled on the date we receive the i cancellation. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. At times, we may offer promotional GTY offers. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent.
