Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. Making statements based on opinion; back them up with references or personal experience. You will only be able to perform three attempts in order to gain a successful authorisation. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The PayPal billing agreement was not accepted or failed. This URL must be http:// or https:// and be less than 255 characters long. All cards issued are part of a range - this is defined by the first 9 digits of the card number. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. Please contact support to re-enable this functionality. You will not be able to enter more than 200 characters in the card address box on the payment pages. For example, it cannot archive an incomplete transaction into the reporting tables. If this error message has only appeared on one transaction, then please retry the transaction again. On the General tab of the System configuration window, click the Normal Startup option, and then click OK . Error (retrieving/updating or inserting) data. To review, open the file in an editor that reveals hidden Unicode characters. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. Check that the user does not already exist. The request was well-formed but contains invalid values or missing properties. element is only required for a Streamline merchant number. Your deferred transaction was Aborted successfully. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. Provided token id does not exist in the system. Thank you for your reply. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. You may need to zero pad your ip address so that each number block contains three digits. Some cards have restrictions on cross-border usage. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. If you did not provide a vendor name, then it would have been supplied by Sage Pay. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) If a value is supplied, should contain either 0 or 1. The value which is being sent accross in this field is more than this. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. You will need to check that this field is sending the correct reference. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. The Billing Phone contains invalid characters. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. The TxType requested is not supported on this account. Some cards have restrictions on cross-border usage. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. Any value longer than this will generate this system message. 4021 : The Card Range not supported by the system. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. Please check the related transaction is a AUTHENTICATED transaction. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. The request to ABORT a deferred transaction was successful. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. Asking for help, clarification, or responding to other answers. Some cards have restrictions on cross-border usage. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. You will need to enter the CV2 or card security code on the payment pages in order to continue. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. The GiftAid flag is invalid. Similar results when you try and use an active card on the test.sagepay. The reason why Microsoft basic display adapter is on the device manager because the pc is not detecting any graphic card on your device it will be better if you going to try to manually reinstall the graphic driver first. There is no such username associated with your account. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). Please contact support to re-enable this functionality. Does a summoned creature play immediately after being summoned by a ready action? 3D-Authentication required. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. The Currency is not supported on this account. The Authorisation has been rejected by the Vendor due to insufficient authentication. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Answer (1 of 3): Most Probable reason that your Graphics Card is not working: * The Motherboard of you computer does not support (have the required hardware slot) for . You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. If you are passing any other characters, or spaces, you will receive this error. so the proper error codes can be logged. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. The syntax of the request was not understood by the server. Should be between 2.00 and 2.22. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. cannot be before this month. A tag already exists with the provided branch name. If any other characters or spaces are being passed or provided, then you will receive this error code and message. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. 3D-Authentication failed. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. The Delivery Address contains invalid characters. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. Please try a different card. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. Please ensure that you only use a fully qualified URL. The Delivery Surname contains invalid characters. The document/file requested by the client was not found. Please ensure that you only use a fully qualified URL. Success! Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. This Surcharge already exists (paymentsystem and currency combination). By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. This is an important field as it allows us to identify and process the transaction through your account. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". Please try again. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. The Authorisation has been declined by the bank. You must check your code to ensure that you only use a fully qualified URL. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. More information on the different TxTypes can be found within the protocol document. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). Cannot authorise this card. pennsylvania dutch pumpkin cream liqueur nutrition facts (16) 99964-1531; how do you print your boarding pass R. Cel. 123.456 instead of 123.46, then you will receive this system message. Please redirect your customer to the ACSURL, passing the MD. Cannot retrieve contributors at this time. The request was unsuccessful. The Contact Fax contains invalid characters. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. There is a problem with the details that have been supplied. The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. If you do not provide this value, you will receive this system message. For more information please refer to the protocol guides. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. You will need to use a different card if you wish to proceed with the transaction. If no security code (CV2/CVV) has been provided, you will receive this system message. cannot be before , please check. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) The specified and combination is not valid, or the user may be locked out. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. The check digit invalid. The Amount is outside the mininum and maximum limits. Styling contours by colour and by line thickness in QGIS. The VendorTxCode should contain your unique reference identifier for your transaction. If you had entered the start date incorrectly please enter the correct date and try again. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. f: Alt+Tab to a popped up window name 'Message" which contains the following. Cause Random bit count not supported by system events typically indicate that the signal from the card swipe at the reader got corrupted on its way to the panel, this happens on very long runs (reader is too far from panel) or due to wiring issues and/or electrical noise interfering with the signal.

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