Fabulous Quality and Design! Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. And then I received my scarf .. wonderful. Easy to arrange refunds etc. I ordered the Grand Bambino bag. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. They have no phone to US because they are French based and . Beautiful experience! Outstanding Customer Service! Much better of you used dhl not ups. Anyone can write a Trustpilot review. I was very disappointed with my purchase. Got this a gift for my wife, she fell in love with it! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Call now to get direct help from coinbase customer support executives. Quality is great! Does polene has a us number (really asking :) I know they are more low cost that him but still)? To find out more, please visit our Privacy Policy. your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. I loved the bag, it's great, and super fast delivery, thank you. For questions, discussions, and news about handbags and the fabulous designers who make them. The company was founded in 20019 by Simon Porte Jacquemus. There wasnt add a box for the purse. We use dedicated people and clever technology to safeguard our platform. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. I would have expected more for that money. Sizing is great, the quality is superb and I will certainly reorder from the website. Continuez, vous etes parfait.Tres belle journee. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. . I am still waiting for the product and I have not received any email when they will send to me . $100 coupon code. Position: Remote Customer Support. It was left on my porch in the pouring rain for two days. Companies can ask for reviews via automatic invitations. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . The bag is okay but a bit dusty and dirty. 2023 Trustpilot A/S. I am always extremely pleased with all the items I have ordered. Overall it was great! Here are 8 tips for writing great reviews. Thank you very much.I especially loved the packaging- as always :). Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. The quality of Le Grand Bambino bag is amazing. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I ended up ordering through the site via paypal. I ordered the Grand Bambino bag. We use dedicated people and clever technology to safeguard our platform. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find out how we combat fake reviews. We also ensure all reviews are published without moderation. I am still waiting for the product and I have not received any email when they will send to me . We will get back to you within 24 hours. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I love JACQUEMUS! They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. From the package to the product. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . The website is very userfriendly, I found everything great. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Sign out of Your Account on the Amazon Website. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. The return process was perfect and easy! And of course, the items were beautiful when they arrived. The bag is okay but a bit dusty and dirty. Got this a gift for my wife, she fell in love with it! It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. I cannot track my order and furthermore they delay it more than it should alwayss. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Register to save your wishlist and stay updated on must-have pieces. Also the shipping although very fast had a high price. The material is great, the fit is great, so pretty. I started emailing customer service, messaged the customer service Instagram, nothing. But except that, everything was very good. Really poor ordering from France to the UK. Do you need help? Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) I love your website design, I love your brand. From the package to the product. Anyone can write a Trustpilot review. Quality is great! was ok but the delivery with UPS was HORRIBLE. Thanks for the customer experience as well. 1,501 people have already reviewed JACQUEMUS. Product well represented in PDP (would be nice to get a closer shot of the material). I cannot track my order and furthermore they delay it more than it should alwayss. + Advancement opportunities - 80% of our frontline leaders have been promoted from within. It was left on my porch in the pouring rain for two days. My order arrived in no time and im super happy! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I love JACQUEMUS! + Additional pay incentives as well as monthly . I ordered the Grand Bambino bag. This is unacceptable. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. Call now to get direct help from coinbase customer support executives. 1. We use dedicated people and clever technology to safeguard our platform. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Companies can ask for reviews via automatic invitations. I am very happy with my purchase! I am very happy with my purchase! Ps, thanks for cute stickers which I get with my shipment. They had 150 employees at the beginning of 2022 and now have more than 500. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Beautiful experience! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Read about their experiences and share your own! To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Users can call our helpline number to resolve their crypto related ptoblems quickly. The packaging, payment, etc. I think they assume people wont call and they will just keep your money. I already wrote email to customer care center but hadnt receive reply yet. Thank you very much.I especially loved the packaging- as always :). When I enter on my account, in the status of my orders I can't see which of them have been returned. Thank you for the fast delivery. I love that it was delivered to me super fast! It was it left to sit in the pouring rain. I am still waiting for the product and I have not received any email when they will send to me . Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. I will never ever buy anything from them again. Fabulous Quality and Design! Tag of the item was already taken off and placed inside of the side pocket. Avoid. Love you. The pants were the perfect color, fit well and well made! Hope i could get an answer as soon as possible. The pants were the perfect color, fit well and well made! Find out how we combat fake reviews. My experience was amazing! I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Sizing is great, the quality is superb and I will certainly reorder from the website. The pants were the perfect color, fit well and well made! Outstanding Customer Service! It was it left to sit in the pouring rain. The packaging, payment, etc. My order arrived in no time and im super happy! Do you need help? I love jacquemus and its style and the quality is on top! Suggested companies are based on peoples browsing tendencies. I ordered the wrong size and had to return the item. Cookie Notice I received mine within 2 days of ordering and I live in Canada! It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. My order arrived in no time and im super happy! Also the condition of the leather was really bad. Jacquemus The attention of detail with my order was exceptional. The delivery was made very quickly and arrived in very good condition. Love the quality & style of the hat & quick delivery! The order arrived on time and every item came very well packed. I loved the bag, it's great, and super fast delivery, thank you. Received the order but the box looks like its thrown somewhere. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. Will definitely order again! So thank you Jacquemus!!! Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Suggested companies are based on peoples browsing tendencies. The quality of Le Grand Bambino bag is amazing. Pretty things in your Shop Jacquemus is great!!! + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. We use dedicated people and clever technology to safeguard our platform. You must have JavaScript enabled in your browser to utilize the functionality of this website. Ive ordered a top from the site last year and had 0 issues. So thank you Jacquemus!!! At the age of 19, in 2009, he started his own brand after his mother's death and named it . Training: 11 weeks, Monday-Friday. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Outstanding Customer Service! Here are 8 tips for writing great reviews. | Read 21-40 Reviews out of 698 I am in Australia and this is physically impossible. Location: Remote live chat job, work online anyw in the world (United States preferred). Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Buy collage-effect dresses and separates online now at NET-A-PORTER. They implanted new logistics and all so the problem must come from that. Shift schedule availability from 8am -6pm in your local time zone. When it was delivered I wasnt home. The website is very userfriendly, I found everything great. She is in love with them. Delve into our exclusive selection of designer must-haves. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Anyone can write a Trustpilot review. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. I ordered the wrong size and had to return the item. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments All rights reserved. I love that it was delivered to me super fast! Thank you note, stickers, and the dust bag were a welcome surprise! Anyone can write a Trustpilot review. Its disappointing what a mess this company has become, not a good look. Incredible quality, lots of compliments. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. By the time I got home it wasnt there. I received my parcel late and it then ruined a gift to someone. or fill in the form below. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. It will consist of art and design, itt will have The quality of Le Grand Bambino bag is amazing. I am very happy with my purchase! Everything was amazing. It goes against our guidelines to offer incentives for reviews. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. English. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. The order arrived on time and every item came very well packed. All previous emails sent to you from my private email prior to involving PayPal were ignored. Lists Featuring This Company Shoes Companies In addition, the fact of sending us a little booklet I find it super cool. From the package to the product. Date of experience: January 24, 2023. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. This is unacceptable. I love Jacquemus company with its amazing product. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. Received the order but the box looks like its thrown somewhere. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. They where very helpful great experience with them. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. I do not recommend ordering anything from their site, idk what happened but it is a mess. We also ensure all reviews are published without moderation. Verification can help ensure real people write reviews about real companies. Got this a gift for my wife, she fell in love with it! With my coupon I ordered jeans and they were send in two days, received three days later. Much better of you used dhl not ups. Because of this I wouldnt order again.. was ok but the delivery with UPS was HORRIBLE. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Our native-speaking Customer Care team is available 24/7 to support you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. I shouldnt have to call France. Here are 8 tips for writing great reviews. Pretty things in your Shop Jacquemus is great!!! It was left on my porch in the pouring rain for two days. Everything was amazing. What should i do. Verification can help ensure real people write reviews about real companies. Everything was amazing. please contact customer service within 60 days of purchase. Here are 8 tips for writing great reviews. Our native-speaking Customer Care team is available 24/7 to support you. My order arrived in no time and im super happy! Entry level. 2023 Trustpilot, Inc. All rights reserved. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Users can call our helpline number to resolve their crypto related ptoblems quickly. I recommend shopping at Jacquemus. ;). Quality is great! We also ensure all reviews are published without moderation. | Read 41-60 Reviews out of 545 Kendall's Edit; . Wonderful experience, I love my product!!!! Shop with us and discover why Mytheresa is your final destination for online shopping for women. Thank you! Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Received the order but the box looks like its thrown somewhere. was ok but the delivery with UPS was HORRIBLE. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Press J to jump to the feed. The website is very userfriendly, I found everything great. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. We also ensure all reviews are published without moderation. But obviously they have some customer service issues at the moment. Privacy Policy. . I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Verification can help ensure real people write reviews about real companies. Please email us at customercare@mytheresa.com Therefore it looks old or used. Full-time - Part-time - Temporary -Contract. The delivery was made very quickly and arrived in very good condition. The pants were the perfect color, fit well and well made! I ended up ordering from FarFetch and the bag will arrive Tuesday. I love my bag! The website is very userfriendly, I found everything great. Beautiful experience! This is unacceptable. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I love my bag! 2023 Trustpilot, Inc. All rights reserved. Thank you very much.I especially loved the packaging- as always :). We also ensure all reviews are published without moderation. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Here are 8 tips for writing great reviews. It was left on my porch in the pouring rain for two days. We use dedicated people and clever technology to safeguard our platform. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Buy Jacquemus bags and get Free Shipping & Returns in USA. I cannot track my order and furthermore they delay it more than it should alwayss. I'm just a little bit disappointed with the site of the company. I cannot track my order and furthermore they delay it more than it should alwayss. Coinbase customer service number. I love my bag! I ordered the wrong size and had to return the item. Job Description. Date of experience: January 19, 2023 RM People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Manage Your Backup Payment Methods. So thank you Jacquemus!!! Incredible quality, lots of compliments. United States. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. I love that it was delivered to me super fast! Find out how we combat fake reviews. I loved the bag, it's great, and super fast delivery, thank you. You can also place your order with our team on the phone. My experience was amazing! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. The packaging, payment, etc. In addition, the fact of sending us a little booklet I find it super cool. When it was delivered I wasnt home. Help us Improve. designers to increase customer base. Because of this I wouldnt order again.. The ordering was easy and the quickness of the shipping was amazing. Those fees can only be paid in cash. and the service is great and shipping is fast! I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. I love your collections every year. 1-888-550-9675. You can also place your order with our team on the phone. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. The bag is okay but a bit dusty and dirty. Privacy Policy The refund was almost instant, but I originally placed via paypal. My experience was amazing! Verification can help ensure real people write reviews about real companies. Delivery was left on doorstep whilst I was at work. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. It wont even fit a card in there. I loved the bag, it's great, and super fast delivery, thank you. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Fabulous Quality and Design! Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After 60 days, we will attempt to assist with repairs and/or obtaining . 2023 Trustpilot, Inc. All rights reserved. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. My experience was amazing! In addition, the fact of sending us a little booklet I find it super cool. Anyone can write a Trustpilot review. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Call Us. If you are not getting responses or your item hasnt shipped after a long period of time, call them. Customer Care; Track an Order; Create a Return; FAQs . Fabulous Quality and Design! Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Take a brief survey about today's visit . Its just that they grew so fast and I think they were taken aback from all the success. I could find the contact number only from the cached page found in Google. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. We also ensure all reviews are published without moderation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Simon talked about it and said they had big problems in may June but I think its resolving. Worldwide Shipping. I love your collections every year. I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. Im a big time jacquemus fan and have been for years. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. The packaging, payment, etc. 6 more replies. Find out how we combat fake reviews. It looked absolutely beautiful on the site. All rights reserved. To find out more and learn how to opt out, please visit our I am still waiting for the product and I have not received any email when they will send to me . They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. Everything was amazing. All previous emails sent to you from my private email prior to involving PayPal were ignored. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) .

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