In most ports of call you may easily exchange your U.S. dollars into the local currency at banks, airports and major hotels. Free WiFi packages for balcony cabins and suites. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Have it All fares will be available for booking April 21, 2021. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) Guests may, if they prefer, use another visa service or complete the process on their own. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. Limitations apply. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. Infants must be at least 6 months of age at the time of embarkation in order to sail. Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents. These Holland America Line cruises in 2021 to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the . Started August 27, 2021, By For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola Freestyle program with more than 100 unique Coca-Cola flavors available. The ships of Holland America Line all fly the flag of the country of Netherlands and meet the standards established by that country for its vessels. Your luggage will arrive in your stateroom later in the afternoon, via your cabin steward. Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. A To expedite the checkin process at the pier, we recommend that guests print out one full copy of their Express Docs for their party along with the first page and any applicable vouchers for each guest traveling. Please contact theGuest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Due to customer and security concerns, we have a "no visitor" policy on board our ships, and regret any inconvenience this may cause. The line offers a choice of packages, including social media only packages, starting at $12 per day. Q Where can I locate information regarding the accessibility I need while on my cruise? Yes, two people can use the plan, but not at the same time, except if the second person buys their own plan, or they pay extra for two devices on at once. A Guarantee staterooms may be assigned at any time prior to travel and up until embarkation day. Most cruise lines don't offer speeds that can support streaming services like Netflix or Spotify. Virgin Voyages includes Basic Wi-Fi in all their cruises and not only is accessible throughout the ship, but its also accessible at the Beach Club in Bimini in the Bahamas! SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. Airlines, limousines and other transfer vehicles have luggage allowance policies which may limit the amount and/or weight of luggage you may take with you and/or impose excess luggage charges. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Listen to the menu and select the number that corresponds to the ship you are calling. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Holland America Line welcomes all guests to explore our cruise vacation offerings. The results of those audits are reported both to our Chief Executive Officer as well as to a Committee of our parent companys Board of Directors that was specifically created to ensure that audit findings are timely and effectively addressed by management. Q: Why the change from Gala Attire To Dressy? Once your deposit has been made, you can sign up for EZpay any time a month or more in advance of your final payment date. A third Pinnacle-class ship, Rotterdam, is under construction and will join the fleet in July 2021. Mobile phones and tablets may be used while at sea. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Travelers who have not obtained ESTA approval should expect to be denied boarding on any air carrier bound for the U.S. And if your child is celebrating a birthday on board, ask our dining crew for a special, personal-sized cake! Please do not place your baggage over the emergency floor lighting. Babysitting service is not offered on board. All mail is subject to local postal office procedures and rates in the port mailed. Item(s) to be returned at a designated location shore-side (whether this be inside the terminal, a tent or table on the quay ) against and after verification of Confiscated Items Receipt and Guests Signature confirming return.. Baggage fees are the guests responsibility. This information is provided as general guidance. Passport requirement when minors travel with one adult on voyages governed by U.S. Western Hemisphere Travel Initiative (WHTI) (includes travel within Bermuda, Canada, Caribbean, Mexico, United States): When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Guests can elect to upgrade to a higher service level on either a 24-hour or for the remaining duration of the voyage. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Photo Credit: Solarisys / Shutterstock.com. All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package. And its easy to email or leave copies of your itinerary and important information with friends and family. Cell Phones: Cruise & Maritime Voyages offers a mobile phone network that allows passengers to send and receive calls on their own compatible mobile phones while the ship is at sea. This sale from Holland America Line includes the following: Cruise deposits only $25 per person. Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs. PLEASE NOTE: WHTI-compliant documents are only acceptable for entry or re-entry into the United States. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Generally, the ship is subject to certain government procedural requirements upon arrival. Furthermore, you are strongly urged to seek advice from your primary care physician, the Department of Public Health, the World Health Organization (WHO) or the Centers for Disease Control (CDC) to identify any specific vaccination or health precautions required for each port of call on your itinerary. dressing, eating, and attending safety drills) MUST have a capable traveling companion. In order to make returning home as smooth and easy as possible, please take note of the following tips. This allows you the same convenience of accessing your documents online as you have for cruise only bookings. A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. Guests can chose a Social plan, Surf plan, or a Premium plan. The best approach is to bring clothes that can be layered: more layers for cooler, windier weather, fewer layers for warm, dry days. An upgraded premium internet package will be available for an extra cost. Fully Accessible Or are you describing the previous way? Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Princess Cruises Most ships in the Princess Cruises fleet have upgraded MedallionNet internet capabilities. Holland America Line's EZpay option makes it a breeze to budget for a dream cruise vacation and pay it off over time. A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Turn Wi-Fi on and connect to your ships network. All plans cost slightly less for longer sailings and if purchased online before the cruise. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Do Not Sell or Share My Personal Information. Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning). If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. . These rooms provide some accessible features. Pack enough medication. Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Onboard credits may be used to pay for Crew Appreciation, with exceptions for certain credit types. Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. We also suggest that you consider placing articles in clear plastic bags inside your luggage to minimize handling by airport security screeners. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Each Holland America Line vessel offers wireless access throughout the ship. Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. Special dietary needs, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance requests. For a full overview of all policies, see Worry-Free Promise details. Internet charges also vary by cruise line. The beds can be converted upon request to a queen-size bed if full compliance is not needed. The Premium packagelets you connect up to 4 devices with a usage limit of 6GB. The Deluxe drink package for Royal Caribbean Onboard pricing is currently $63.00 - $89.00/per day for 2021-2022 sailings. The line's Explorations Cafe, powered by the New York Times, is a cozy, coffee house-style area where passengers can either use the computers provided or a wireless internet device. I like to check my email every day or two and have always been able to do that for free in the ports; sometimes in the terminal. FACs are nontransferable, and nonrefundable. The beds can be converted upon request to a queen-size bed if full compliance is not needed. Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked luggage. It was only available under my mariner number. Facsimile service is available on board. When added to a cruising package, it is available 24/7 with no data caps, which is nice considering others throttle when available if you read the fine print. Spotify). The charges are subject to change without notice. To help maximize the cruise experience for our guests who are deaf or hard of hearing, Holland America Line has made the following items available: For individuals using a wheelchair or scooter, accessible route maps for each ship are available by selecting the links below: Eurodam Fully Accessible Single Side Approach There are three Holland America wine packages, known as the Sommelier Suite. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. The Quench Beverage Packageincludes unlimited non-alcoholic beverages and bottled waters 500ml and under. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. The number of Dressy Nights for collector voyages is based upon the duration of each individual voyage of the ship. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. Youll find a select number of free sites under Complimentary Browsing.. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. Holland America Line's Elite Drink Package is the most inclusive option. Plus, a lot of major cruise lines are beginning to offer tiered usage packages that are priced based on the types of sites and online services passengers use. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. These suites have a king-size bed convertible to 2 twin beds. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free. Air prices are nonrefundable (no money back). Visit Holland America All 52 Promo Code 17 Deal 35 Free Shipping Apply all Holland America codes at checkout in one click. Guests are still obligated to verify such information with the appropriate authorities. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected whenever there is a main engine room failure. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. This should vastly improve the speed and reliability of the internet onboard, but for now, RCLs internet is still touted as the fastest internet at sea.. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Also bring a list of the names, strengths and dosages of all medications in case refills are required. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. Let us handle the details. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. Open your web browser and type Login.com. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. In order to ensure fair usage for all, the cruise line states they reserve the right to limit heavy-bandwidth applications, downloads, or software upgrades. Roaming charges usually apply at sea -- depending on provider and service availability. Q If I make a change to my booking, will I be charged a fee to reissue the documents? A Word on the Holland America Have It All Package In 2021, Holland America Line rolled out its Have It All Package. In the not so distant past, travelers would embark on cruise vacations to truly escape the world back home. Outbound calling rates are posted near your cabin telephone and will be billed to your on-board account. Bathtub with separate accessible transfer shower: Suite SY8068 There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Internet and Wi-Fi: VOOM is the name of the Royal Caribbean internet service that is available on all ships. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. It also supports Skype video calling, where coverage allows. Holland America Line has invested over the past few years to expand onboard Wi-Fi service to satisfy growing guest demand for digital access at sea. Tickets are nonrefundable. Roaming charges apply. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Guests with a variety of severe food allergies sail with Holland America Line regularly. Alaska is casual, but be prepared to dress for dinners (see Evening Dress below). Why you're seeing more all-inclusive fares for Holland America cruises . We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-286-3294.*. International travel is usually very safe but there are things you should do to stay safe and healthy. Roaming charges apply. Three Ways to Ensure a Budget-Friendly Family Cruise Vacation, A Word of Caution About Cruise Line Wi-Fi. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. Depending on your cellphone carrier and plan, international coverage may be included or plans may be available for purchase to use when going ashore. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Pack some orange clothing and/or accessories to wear for this special celebration! In these drills, our teams are trained to be assembled, suited up and in place to enter a fire area within minutes of an alarm being sounded. *IMAGE DEPICTS SOME, BUT NOT ALL OF THE SITES & APPLICATIONS YOU MAY ACCESS View all posts by . We explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. Your travel advisor, however, may assist with these arrangements. It is not per stateroom as that would imply that both occupants can use it simultaneously, which is not true. The Unlimited package costs $199 for a 6-9 day voyage and $299 for a 10-14 day voyage. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. These suites have a king-size bed convertible to 2 twin beds. Consider purchasing durable tags that can be used for your vacations for years to come! The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Choose from 2 elegant designs: Luggage tags can be found in your document wallet that you received. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted. Ignore the prices, but the descriptors are current (AFAIK). FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. The choice is always yours. Because the Greenhouse Spa & Salon is such a popular destination, we encourage you to book spa appointments in advance (you can also book appointments once on board). Click the Develop button and choose Empty Caches to clear Safaris cache. Q How do I set up My Account with Holland America Line? It's your choice. There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. Relaxing treatment rooms also offer breathtaking views where guests can enjoy exotic skin, body and hair treatments ranging from hot stone massages and pedicures to hair styling and facials. All personal devices can be used to connect to the ship's Wi-Fi services. By suec12, September 4, 2021 in Holland America Line. The free Norwegian iConcierge app allows users to tap into onboard passenger information, communicate with other passengers onboard and make their own dining and excursion reservations. Fees: For cruises four days and under: Platinum Unlimited $39 per cruise or pay $29 for First 24hr Platinum Unlimited; Gold Unlimited $29 per day; Silver Social Unlimited $24 per cruise; Bronze Social Unlimited $19 per day.

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