Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. When I went to the website to enter the codes, their system was down. Do the ratings indicate if a movie is good or bad? Thank you for your purchase. What is the Dress Code at Paragon Village? Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. Enter your details in the chat box and complete your refund request. The ease of using Fandango was easy. What are the hours at the Chatterbox at Paragon Village? Note: Admission policies may vary by location due to state or local ordinances. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? Customer Service chat is the biggest joke. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. Once I tried to purchase online they said that my card wasn't activated. Please visit your local theater's page for specific ticket pricing. Retrieve from your Fandango account: https://www.fandango.com Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. Parents give the movies their ratings-men and women just like you. There are no refunds after the printed showtime. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. 2006-2023 Viewpoints. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. There are no refunds after the printed showtime. Ushers may conduct additional photo I.D. Sorry, no bartering. The matinee hours may vary by theatre location based on market or territory. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. For questions about gift cards check out or Gift Card FAQ. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. The reservations page on AMC showed a ticket for Avengers Endgame on . Have you tried pulling up your order/confirm on the mobile app? If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. There's a little square with the broken image . DoNotPay offers you the chance to refund movie tickets online in just a few clicks. Can I get some help here printing these tickets? I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. View detailed list of Movie Club credit usage and renewals. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Are military and student discount tickets available through Fandango? No, you cant. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). Why do you charge a booking fee? the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. I'd rather sit at home and watch a movie on tv. Is the ratings system a law? Discounts are available on purchases of $10,000 or more. Oct 28, 2015. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. Extremely hard to get a hold of once purchased. Verification can help ensure real people write reviews about real companies. Do You Have Student Discounts? For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. Can I see showtimes for different dates and locations? For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. I used Fandango to purchase tix for the new Star Wars movie. You bet. It cant be retrieved or turned into any kind of credit. Select why you want to continue (Refund or Exchange) Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. The theatre employee can access your order by phone number, ticket ID or confirmation number. We are not unfamiliar w/ the use of a computer. Check who called Reverse phone lookup. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. Purchase Receipt / Order Confirmation Number Your online ticket orders can be viewed in your My Account. Did not know this until tickets were refused at Idaho theater. Can I Get a Fandango Convenience Fee Refund? Check Movie Club Credit Balance. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. No images. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. They owe me a $13.00 Gift Card! It won't go away until after that Thursday. This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. I called them right away and they said they'd give me a credit. Online orders placed by Noon EST will be shipped within two business days. How Do I Apply For aJob? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They issued me a credit and the credit did not work! Online orders can be paid with Visa, MasterCard, American Express and Discover. Note: Admission policies may vary by location due to state or local ordinances. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. You can exchange the ticket for credit and reuse it for future purchases. 1. Total RIP OFF. Bookings are received on Monday and schedules are built on Tuesday with showtimes available for the coming weekend by late Tuesday evening. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. This was a horrible experience and customer service was none. The Chatterbox is always open 30 minutes before our first show with 21+ seating, and closes 30 min afterthe last show with 21+ seating available starts. What are the theaters' admittance procedures? I received my confirmation # and there's a link to view my tickets. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. Gift cards also can be purchased at any theater. Children under 2 who do not require a seat are free. Press How do I update/change my payment method in the Regal mobile app? This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). are permitted to be used within any Regal Entertainment Group facility. What Does the Fandango Refund Policy Say? 1. Do not use them.Mike. If you need assistance for any reason, please ask one of our theatre personnel for assistance. $70 spent and had to purchase new tickets to see the show. If you prefer calling, you can request a refund on the phone. AGENCY BAR+SOCIAL After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. Visit your local theatre the find out details on matinee hours. Parents are urged to learn more about the film before taking their children to see it. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. For a better experience, please enable JavaScript in your browser before proceeding. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. Films in 3-D may not be available at all locations. They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. Wrote to them to get refund, no answer. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. Never again. As it takes up to 72 hours for you to receive a response, you can submit your query via. How can I find a copy of my confirmation email? Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. How do I redeem colored passes, loyaltyfree tickets and concession rewards? Most of our theaters offer military discounts. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. A Child ticket is 2 to 12 and a Senior ticket is 60+. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. As long as you complete your request and submit it before the show starts, you are eligible for a refund. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. For some reason, it showed 3 Avengers reservations, even though it should only show 2. HORRIBLE. Pricing is available on each theater's Ticket Pricing tab. How Can I Get a Movie Ticket Refund With DoNotPay? You can do this from your web browser. Those work just as well on a phone as they do on a piece of paper. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. Health & Safety Action In Regards to the Coronavirus. I checked my email with no confirmation and purchase history on there website. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Penny Lanes Bowl & Games All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Please see one of our theatre managers if you have any questions regarding 3-D films. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. ticket-taker) and scan the QR code on your ticket confirmation page. Yes! We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. Go to Cinemark :). How to Request a Fandango Refund the Easiest Way. Do it in the middle of the night. I'm now complaining to corporate Fandango is awful! We also accept Promotional Codes and Gift Cards. Gift card orders cannot be delivered to PO Boxes. Gift Cards Offers. Fandango does not offer partial refunds either. Amazingly the purchased showed up. We use dedicated people and clever technology to safeguard our platform. its a very bad app. Do You Offer Hearing Devices? In lieu of Birthday Party events, we are offering Private Watch Parties. FAQs All passes are at the box office*. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. No. They do not call back as promised. They expire after 2 weeks (really, who goes to the movies that often?). Anyone can write a Trustpilot review. They tell me it isn't their issue and to contact AMC. You can receive refunds for tickets up to 60 minutes before the showtime. Corporate With this app, sometimes it works and sometimes it doesn't. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Soliciting or loitering on Regal Entertainment Group premises is not allowed. I was on website and looked at tickets for a movie. Contact your local theatre if you have questions regarding any state or local requirements. You can check your gift card balance here. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. I can promise you. Be sure to note the expiration date on your reward and redeem in a timely manner. I contact AMC. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. No, you cant. Do not waste your time purchasing from Fandango. Do You Sell Group Tickets? However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Refund requests are not accepted after showtime. I hadn't heard about their AWFUL CUSTOMER SERVICE. It was their systems error that caused this entire issue! If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. Then, depending on how well a film performs, we will determine if it will "hold over" another week. This along with their surcharge makes them not worth the hassle. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay.
