PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Your phone is shipped with a plan loaded and ready to use. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. Enroll Today. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Want to bring your existing phone number to your new enTouch phone? THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Promotional offers may be modified or withdrawn at any time. You can find your account number in the following places: On. They apologize. Established in 1995. enTouch was founded in 1995 by H.E. Rasta Jeff of St. Clair, US. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Unlimited does not mean unreasonable usage. Divorce decree or child support document. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Account type. International calling is enabled for direct communications between 2 people; certain numbers (e.g. *Unlimited data does not mean unreasonable data usage. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Mar 24, 2021 1:00 am EDT. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. Click the Edit account button by the email address whose password you want to change. 2021 ENTOUCH, ALL RIGHTS RESERVED. BROADBAND DATA. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. Power On the phone and call 866.488.8719 to Activate! Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Lifeline plans and benefits may be maintained without enrolling in the ACP. Online Account Access. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). You can apply your ACP discount to any available enTouch Wireless service plan. OFFERS MAY VARY BY STATE and service may not be available in all areas. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. There is a period of time where both your old and new phones will be without service during the port process. Please allow up to 1 business day for the ticket to be resolved. Videos stream at DVD quality (480p). Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. Divorce decree or child support document. TruConnect's free wireless plans just got better with Amazon Prime. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. Offer not available for existing enTouch Wireless customers. Beginning December 31, 2021, EBB customers may switch their service plan at any time. International calling does NOT include text messaging, picture messaging, or video messaging. Please refer to enTouch Wireless Terms of Service for more information. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Promotional offers may be modified or withdrawn at any time. Taxes and fees included with service plan pricing. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Customers may have one ACP and one Lifeline benefit per household. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. conference, chat lines, and premium numbers) are not supported and may be blocked. 4. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. enTouch Wireless reserves the right to block calls to any country or international number range without notice. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Notice letter of participation in a qualifying state, federal or Tribal Program. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. All prepaid minutes and payments are generally credited instantly to a Verizon account. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. *All forms of ID must be valid and used before expiration date. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Ticket Type *. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . Veterans Administration benefits statement. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. If you want to apply for ACP service only, please call, Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Lifeline program participants are eligible to participate in ACP. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. By subscribing to enTouch Wirelesss ACP supported services, you authorize enTouch Wireless and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the ACP program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address.

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