The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. Donotinstall a filter between the modem and the wall jack. Filters are not included in your modem kit. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. This router comes in multiple versions, each with different specifications. Works great, easy setup. This can depend on the age of your home. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Follow the steps to complete the installation process using QuickConnect. Single LED status light. Free shipping for many products! 2017-04-24 02:55 PM. What if all the lights on the modem are off? The C4000BG has the same specifications as theZyxel C4000BZ. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Plugging in the power cord4. Refer to Step 3 in Topology 2 to configure the router. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Once the light is green, you're connected to the internet and you can get online! But the function is basically the same. If in doubt, you may want to wait until 7 p.m. to hook up your modem. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. All Rights Reserved. You can continue to the next stepto compete setup. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. 217. All Rights Reserved. Not the right kind of modem? It should turnsolidBLUEonceit has connected. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. These preset credentials cannot be retrieved, and your modem could become unusable without them. The status light ring may change colors repeatedly as it goes through the initialinstallation process. and our This can depend on the age of your home. Choose your type of modem below to read the instructions before completing installation. Use a DSL splitter to plug a phone and a modem into one wall jack. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. 4.7 out of 5 stars based on 30 product ratings (30 . The status light ring will change colors as it goes through the installation process, to show you its connection status. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Go to Set Up a Wireless Network if you wish to configure your wireless settings. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Firmwareis the software programmed into your modem that makes it run. Has been reset to factory default settings. . It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. So my question is, can I can send this new modem back and get my money back? We no longer support this browser. It should turnsolidBLUEonceit has connected. Look for an email with your order confirmation details and an. Fast and strong wifi signal. The DSL cord from the modem to the jack shouldnothave a filter. To change your network name, go to the modem's wireless settings. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Fast and strong wifi signal. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Residential | Small Business| Enterprise| 2023 CenturyLink. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Setting up new service? For the best results, read the full instructions below before you begin. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Try thetower modem setuppageinstead. These are essential to make sure you get the best phone and internet connection. Next image. . Wrong modem? Please try another jack orchat with usfor further help. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. Make sure the outlet is live. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. $84.99. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Unplug everything, wait a few minutes, and plug in again. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. But the function is basically the same. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. D IFV`/2l&# Ii! How to set up centurylink modem c4000lg mg yz. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This means the network is not being detected by your modem. $69.99. Let me know if this helps. . In middle of Oct., my internet quit working. We no longer support this browser. Have a home security system? 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. View Product. No Ethernet port? Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Change admin password. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. This can often resolve a connection issue. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Residential | Small Business| Enterprise| 2023 CenturyLink. . Also, make sure you have entered the user name and password correctly. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Below are some of the most common questions and issues that customers ask as they install a modem. If the automatic connection is not successful, check your connections and restart the Device. Filters arenotneeded if you use theC4000XG. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Third party marks are the property of their respective owners. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. These lights will flash red and green while the modem is syncing. If needed, you can download the same instructions below. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. You can test this by plugging in another electrical device, and/or try another outlet. CAUTION! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Donotinstall a filter between the modem and the wall jack. Visit the. The reset button will reboot the modem if held in for less then 10 seconds. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. 3. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) This article describes how to configure your internet connection using any C4000 router or modem. You can test this by plugging in another electrical device, and/or try another outlet. Most of these are best for tech-savvy folks who are familiar with modems and networking. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Press J to jump to the feed. 437 0 obj <]/Info 422 0 R/Encrypt 424 0 R/Filter/FlateDecode/W[1 3 1]/Index[423 26]/DecodeParms<>/Size 449/Prev 476649/Type/XRef>>stream After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Download the latest firmware for the C4000XG. Before finishing the installation procedure, there are a few things you should be aware of. Thats issue I cannot get connected to IP. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Just follow the QuickConnect instructions when you get to step 4. Use the, This means a connection failure has occurred. %PDF-1.6 % endstream endobj 424 0 obj <. Standards-based WiFi WPA3 security. So I called CL and ordered a brand new one (C4000LG) from CL. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Click Apply to finish the configuration. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Local time: 03:30 AM. I have the C4000LG modem. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. Features of the C4000 (All versions) Secure WiFi compatible. The red light indicates the modem isn't connecting to the Brightspeed network. This means the network is not being detected by your modem. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. Option 2 is probably the simplest and is a good choice. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Where it is placed can have a huge impact on your wireless performance. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. wishful thinking hu. Select the AP Mode radio button. 9.4. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. Learn more. The DSL cord from the modem to the jack shouldnothave a filter. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Features of the C4000XG. 4. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Up to 75% less lag time (latency) for gaming and video applications. 2023 Q Fiber, LLC. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). Continue to the Internet connection Setup. Page 6 4. Highlight Features \u0026 Reviews! Our troubleshooting team is standing by. What the modem lights should look like, along with timing6. On your start date, your line must be operational by 7 p.m. We no longer support this browser. The LED ring in the center of the C4000LG will light up green upon full internet access. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. bZZ) Themodem statusarea of the user interface allows you to view several options and check how your modem is running. I told him yes and he told me it is complete trash and I'd . Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Overall Performance: 85%. You may not have internet access though. Before you start, make sure to read the complete instructions below for the best results. Try another phone jack if one is available. We're here to help! Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The modem was easy to set up and worked perfectly. Find contact options in the Support tab of the app, or by. There are multiple versions of this router, each with unique specifications. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Privacy Policy. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet.

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