athenahealth patient portal login

Information we automatically collect from your use of the Portal: When you communicate with us or access the Portal and servers through a browser, application, or other client, our servers automatically collect and record information. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. When you receive the security code on your phone, enter it in the space provided and click. If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. Start by clicking the button below, and logging in with the email and password you already use. For technical issues with this website during normal business hours, please contact our office. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. This will bring up a list of accounts and settings where you will see a list of all Patient Portals you have access to. Any other information you provide to us while you use the Portal or communicate with us in connection with your use of the Portal. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. Were located at 311 Aresenal Street, Watertown MA 02472. It is at your provider's discretion to make test results available. Patient Portal is an Internet application that enables a patient to have secure web-based access to personal clinical information, as released by the treating physician, and allows secure electronic messaging with our participating physicians. See how we serve Hospitals and Health Systems, See how we support Member-centric Organizations, See how we support Ancillary Service Organizations. What should I do when I get the following error, We encountered a problem loading your data. Any questions, complaints, or claims related to any product should be directed to the appropriate third party. We reserve the right to report violations of law to appropriate law enforcement agencies and to pursue all other rights and remedies available to it under civil or criminal law. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT. You may not assign or transfer your Portal account or share your Portal login, password or any other credentials with any other person without our consent. From media mentions to relevant data-driven insights, this is the home of athenahealth in the news. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. Some of the material on our website and in Patient Portal is provided by third parties, and the Practice Entities shall not be held responsible for any such third-party material. You may not request or access a Patient Portal account for anyone else, except that a parent or guardian may request and access an account on behalf of a minor child. The Athena Health Patient Portal is an online resource for patients and their families, offering educational material and communication tools about their health. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. You can ask us not to use or share certain health information for treatment, payment, or our operations. If you have any specific questions about this policy, please contact us at consumerprivacyrequests@athenahealth.com. Because of this, your use of our Portal is also subject to your healthcare provider's, our Client's, privacy policy. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered. We do not control and are not responsible for Third Party Platforms or any information you may share with, or access from, any Third Party Platforms, whether using the Portal or otherwise. Dial 911 in the case of a medical emergency, If you are currently taking Valsartan, a blood pressure medication, please click. You understand that by accepting the terms and conditions of this Agreement you are agreeing to receive your patient balance statements delivered electronically to your Patient Portal account. Use of our website is unauthorized in any jurisdiction that does not give effect to the terms and conditions set forth herein. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. Click on the back arrow to return to the Patient Portal. Please notify us immediately if you believe the security of your Portal account may have been compromised. After you verify your identity, the Patient Portal home will open. This license expressly excludes, without limitation, any reproduction, duplication, sale, resale, or other commercial use of the website, Patient Portal, or any of the associated services; making any derivative of the website, Patient Portal, or any of the associated services; and the collection and use of user email addresses or other user information (including, without limitation, health information or any data extraction or data mining whatsoever). To do this, you must create a password for your account by clicking the. We typically use or share your health information in the following ways. Select your provider and office location. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. ( " athenahealth ", " our ", " us ", or " we " ), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. Let us know in writing if you change your mind. We can share health information with a coroner, medical examiner, or funeral director when an individual dies. You may have access to view information for family members or others you care for if their provider is enabled for the athenaPatient app. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. While you may receive email messages notifying you of new messages in your Patient Portal Inbox, these emails will not contain any personal health information. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. . Improve your performance with the support of the largest connected network in healthcare. Messages you send or receive via Patient Portal may become part of your permanent medical record at the sole discretion of your physician. Click the Accounts icon in the lower right navigation bar. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. The feedback form is an opportunity for you to share feedback on your experience with the athenaPatient app with our development team. If you need to speak with the office sooner, please call the office directly. Can I access my Patient Portal from the athenaPatient app? We can share health information about you with organ procurement organizations. Seamlessly manage populations of any size across multiple EHRs. This license expressly excludes, without limitation, any reproduction, duplication, sale, resale, or other commercial use of the website, Patient Portal, or any of the associated services; making any derivative of the website, Patient Portal, or any of the associated services; and the collection and use of user email addresses or other user information (including, without limitation, health information or any data extraction or data mining whatsoever). Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider(s) and other personal medical information. When you see this error, a problem has occurred with the app loading your data. We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. Those Clients include medical groups, practices, hospitals, health systems, and physicians, specialists and staff; We may share your information with third parties that you consent to or direct us to send/receive information to/from; We may share your information with our third party vendors, consultants, agents, and other service providers with whom we contract as a Business Associates under HIPAA to help us provide or improve the Portal. If you receive a message that your provider is not yet enabled to use athenaPatient, you can click the Take me to my portal button, which will open a browser window on your mobile device with your Portal Locator loaded. The Portal does not respond to web browsers' Do Not Track signals. To log into athenaPatient, use the email and password for your Patient Portal account. Click the Visit Web Portal button and an external browser will open with you automatically logged into your selected Patient Portal. See how we can help you coordinate care and engage patients wherever your organization falls on the risk spectrum. While you may receive email messages notifying you of new messages in your Patient Portal Inbox, these emails will not contain any personal health information. The Patient Portal provides patients of athenahealth customers access to personal health information, appointment scheduling, check-in, test results, billing and payment management, and other capabilities. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. We may contact you for fundraising efforts, but you can tell us not to contact you again. By accessing or using Patient Portal, you acknowledge that you have received and read a copy of our Notice of Privacy Practices, which can be found in paper copy at our office locations or through your Patient Portal account under the "Forms" link. Just find your QuickPay Code on your billing statement and you're ready to go. By using Patient Portal, you understand that not all of your medical record with us will be accessible through your Patient Portal account. This is because all messages that you send and receive in the Patient Portal are part of your medical record. For Android devices: athenaPatient requires OS versions 10.x or above. By using our website (including, but not limited to, Patient Portal), you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that might arise between you and any of the Practice Entities. Your data should be available again once the systems are updated. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. We offer the Portal on behalf of our Covered Entity clients (Clients), as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). These terms and conditions constitute a binding agreement between you and Ascension Medical Group Saint Thomas ("we," "us," or "our"). We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. Change your password immediately by completing one of the following options: Please contact your provider's office to register or to verify your information. Drive higher patient satisfaction with services that support long-term engagement and improve staff productivity and happiness. Make a quick and easy payment online using the QuickPay Portal. Clicking Linked Portal Accounts will bring up a list of all Patient Portal accounts you are connected to and the provider groups that are connected. We are allowed or required to share your information in other ways . For questions on those practices, please consult your healthcare provider/institution. Current technology that balances capability with delight. Reduce the amount of time and effort required to manage your patient population with our robust patient engagement product. We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. Scalable technology that spans care settings, Better care and costs with clinical data exchange, Integrating your insights into the moment of care, A partner for every stage of your journey. You will be notified in advance of any such change and asked to re-apply if you agree to the fee and wish to continue with the Patient Portal service. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. In the meantime, you can always log into your Patient Portal using a web browser to check this information. If you are currently taking Valsartan, a blood pressure medication, please clickherefor more information about an FDA recall. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. Example: We give information about you to your health insurance plan so it will pay for your services. Example: A doctor treating you for an injury asks another doctor about your overall health condition. athenahealth is unable to respond to general support inquiries sent to this email address. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. You will be notified if your Patient Portal service is discontinued. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. trouble logging in, password assistance, access to family members information etc.) By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. This information may include: your. Please. The Portal is not intended for use by anyone outside of the United States. If you selected a security question when you set up your security option, the following page will appear: 1. Benefits of the Patient . Who Can Access the Patient Portal. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. You are solely responsible for any sharing of Patient Portal content that you intentionally or unintentionally communicate to others. We may say "no" to your request, but we'll tell you why in writing within 60 days. If your physician is out of the office or unavailable to respond, messages sent via Patient Portal may be routed to other authorized healthcare providers within our practice to facilitate a timely response to your request. You will need to wait until it is closer to the time of your appointment to check in. You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers. How do we typically use or share your health information? Therefore, use of Patient Portal may not be appropriate if there is sensitive information that you want to discuss directly with your healthcare provider. In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software (Services). Urgent matters should not be dealt with via the Patient Portal. Click the desired form. By accessing or using Patient Portal, you further agree that any and all such modifications are effective and binding upon you immediately upon posting of the modified version. Improve your quality program performance with expert, end-to-end support. Explore our global offices or find the one closest to you. Select the patient statement you would like to view. You have given us your consent to share or use information about you; We believe that we need to share information about you to provide a service that you have requested from us or from your health care provider/ our Clients; We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation; We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or. None of the Practice Entities or any of their contractors or subcontractors shall be liable for any loss, injury, illness, damages, or claims of any kind resulting from your failure to timely read messages you may receive through Patient Portal.

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