Apply online instantly. We are forthright and genuine when we speak. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Alight Solutions San Juan is looking for real people, who are passionate about customer care. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - You have Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. This training will take place during the first 5-weeks of your employment, and the hours are full time. Knowing our products inside and out so that you can . It's why we're so driven to connect passion with purpose. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. These teams are a critical component of Alights health care,retirement and HR-delivery services. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. These teams are a critical component of Alights health care,retirement and HR-delivery services. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Only applicants from locations above will be considered. Our story starts with a simple universal truth: Every business is a people business. Must be able to work a flexible schedule based upon high call volume needs. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. We reward continuous improvement and encourage you to own your own development. You are 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. To deliver on this purpose, we do things differently. At Alight, we are reimagining how people and organizations thrive. * High School Diploma or equivalent is required, bachelor's degree a plus Every colleague shapes how Alight can become better, stronger and brighter together. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. You have successfully created a new job alert. Travel At Alight, we believe a company's success starts with its people. Get hired today! Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. You have reached your maximum number of active job alerts. Customer Care Representative - with Growth Opportunities at Alight today! Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. then the employee has changed 1 company and 1 job. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Find out if you meet the requirements! To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. If so, you've come to the right place. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Our story. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Si es as, entonces ReedGroup es para ti! Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Responding promptly to customer inquiries. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. * Able to work independently and to adapt to a rapidly changing environment Alight Solutions Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. View Job description, benefits and responsibilities. Visit investor site Looking for an Alight office? With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. You will Apply for Customer Care Representative I, Healthcare Benefits at Alight today! We strive for Excellence Every Day by collaborating with our clients and colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. Are you interested in helping us shape the future of work and life for organizations, people and their families? READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Our story starts with a simple universal truth: Every business is a people business. * Be kind and compassionate This role is designed for people who have strong empathy and communication skills. Check out our current jobs that have a virtual/work from home option. Please note that all salary figures . We combine data-driven . Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. The estimated base pay is $36,558 per year. Alight Easy 1-Click Apply. * PEOPLE MATTER is one of our company s core values. * A demonstrated successful work history in customer service, insurance, or related field. You will be notified during the hiring process which checks are required by the position. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. * Excellent communication & collaboration skills with strong ability to empathize with customers You can deactivate or delete job alerts by clicking the button below. Career Development & Growth: We provide ongoing training, coaching and development. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Customer Care Representative Human Resources. Alight is committed to the continued development of our colleagues. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Our people are our greatest assets at Alight Solutions because People Matter! Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Disabled Person, Inc. In addition to a base salary, this position may be bonus eligible. Customer Care Representative Human Resources. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. As a Customer Care Representative, you will report to a Customer Care Team Leader Location: San Juan, Puerto Rico. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Customer Care Representative Greater Toronto Area, Canada. * Express yourself in an open and honest manner Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Customer Service / Guest Services, Part-Time * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Meet Alight Customer Care Watch on Why Alight? Full-time $12.50 an hour. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. * Initiate new leave cases in our system Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Health, Dental, Vision, Life Insurance and more. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. We promote healthy lifestyles and flexible work arrangements for our employees. Its a permanent virtual customer care representative Job. Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Their job is to help ensure customer satisfaction. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! At Alight, we connect passion with purpose. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat View Job description, benefits and responsibilities. We want towelcome you to learn more aboutAlight and our Customer Care team. A Customer Service Representative also handles concerns, complaints, or other issues. You will be notified during the hiring process which checks are required by the position. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Key Duties & Responsibilities. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. This is a 6 months project and we offer Full Time Shifts (Rotating). We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Location Find out if you meet the requirements! 2023 The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Find the best jobs in the US, apply in 1 click and get a job today! We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Alight is committed to a diverse workforce and is an affirmative action employer. Our story starts with a simple universal truth: Every business is a people business. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We're always looking for great talent. All Rights Reserved. Full Time Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Alight is committed to the continued development of our colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Alight Solutions offers a promising . Alight also offers a comprehensive benefits package. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia

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