2019-06-03 22:24:44, Info CSI 000037bf [SR] Beginning Verify and Repair transaction Trivial local bypass of Secure Works Red Cloak telemetry discovered August 2019. ), CCleaner (HKLM\\CCleaner) (Version: 5.51 - Piriform), ==================== Custom CLSID (Whitelisted): ==========================, CustomCLSID: HKU\S-1-5-21-2329281988-2336120714-2240144410-1001_Classes\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32 -> C:\WINDOWS\system32\oleaut32.dll (Microsoft Windows -> Microsoft Corporation), ==================== Shortcuts & WMI ========================, (The entries could be listed to be restored or removed. I opened a support ticket to review and we started looking at various log files. 2019-06-03 22:28:12, Info CSI 00004585 [SR] Beginning Verify and Repair transaction We found the following screenshots in the log files that explained what was happening. 2019-06-03 22:17:00, Info CSI 00001a5c [SR] Beginning Verify and Repair transaction 2019-06-03 22:09:31, Info CSI 000000d5 [SR] Beginning Verify and Repair transaction "Our vision for a software-driven SOC of the future is one that pairs machine intelligence with human insight to take the guesswork out of incident response and give the adversary nowhere to hide," said Thomas. This article provides the steps to download the Secureworks Red Cloak Endpoint Agent. 2019-06-03 22:10:26, Info CSI 000004e4 [SR] Beginning Verify and Repair transaction 2019-06-03 22:11:32, Info CSI 00000820 [SR] Verifying 100 components The problem with your thought is that sometimes the system will run for hours with all applications open and experience no slowdown. 2019-06-03 22:13:26, Info CSI 00000e20 [SR] Verifying 100 components Media State . 2019-06-03 22:21:47, Info CSI 00002b26 [SR] Beginning Verify and Repair transaction 2019-06-03 22:20:50, Info CSI 000027b8 [SR] Beginning Verify and Repair transaction For more information about creating a group or locating the registration key, reference How to Create a Secureworks Taegis . 2019-06-03 22:10:26, Info CSI 000004e3 [SR] Verifying 100 components This caused a logical bypass to happen; since this little step of the overall telemetry process failed, no alerts were made and no record of Mimikatz being executed appeared in the Red Cloak portal, only in the local log file. Doreen Kelly Ruyak 2019-06-03 22:23:01, Info CSI 00002fe6 [SR] Beginning Verify and Repair transaction Considering the portrayed client base of Secure Works, this downplaying of impact is worrisome to me. Follow @Secureworks on Twitter 2019-06-03 22:25:43, Info CSI 00003bf3 [SR] Verifying 100 components https://issues.redhat.com/browse/KEYCLOAK-13911 2019-06-03 22:14:41, Info CSI 00001187 [SR] Beginning Verify and Repair transaction 2019-06-03 22:28:18, Info CSI 000045ea [SR] Verify complete 2019-06-03 22:15:19, Info CSI 00001416 [SR] Verifying 100 components If you have questions at any time during the cleanup, feel free to ask. Using Roguekiller before contacting Bleeping computer, performance improved to 9.6MBps, including a bit faster access times after booting. 2019-06-03 22:20:42, Info CSI 00002743 [SR] Verify complete 2019-06-03 22:24:50, Info CSI 00003825 [SR] Verifying 100 components 2019-06-03 22:23:26, Info CSI 000031ed [SR] Verify complete 2019-06-03 22:17:22, Info CSI 00001bbd [SR] Beginning Verify and Repair transaction Lulus Lavender Floral Dress, Nature's Way Garden Veggies, Purses On Sale Near Malaysia, Photo Graduation Thank You Cards, Skechers Joggers Ladies, Defender Sweet Itch Combo, Good Vibes Only Neon Sign Purple, 2012 Nissan Altima Oil Filter Wix, Does R6 Have Quickshifter, 2002 Honda Accord Glove Box Removal, 2019-06-03 22:12:59, Info CSI 00000cdc [SR] Verifying 100 components 2019-06-03 22:12:59, Info CSI 00000cdb [SR] Verify complete Please follow the steps in the link below to check if it fixes the system concern. Wouldthis give a different result than enabling them? Support may be deemed as out of scope for the service at the discretion of Secureworks.364-bit and 32-bit versions are supported. "Reset IE Proxy Settings": IE Proxy Settings were reset. 2019-06-03 22:09:41, Info CSI 000001a3 [SR] Beginning Verify and Repair transaction Push CTRL+ALT+DELETE and open task manager. 2019-06-03 22:19:38, Info CSI 000023a6 [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:38, Info CSI 0000374c [SR] Verifying 100 components Id suggest that you optimize and maintain your computer. These are essentially the only applications I run. 2019-06-03 22:09:26, Info CSI 0000006e [SR] Beginning Verify and Repair transaction 2019-06-03 22:14:48, Info CSI 000011fa [SR] Beginning Verify and Repair transaction 2019-05-31 08:59:26, Info CSI 0000000d [SR] Verify complete 2019-06-03 22:19:04, Info CSI 0000212b [SR] Verifying 100 components FirewallRules: [{95F772B1-0AB0-4172-9672-0D8D31ABD905}] => (Allow) C:\Program Files\CCleaner\CCUpdate.exe (Piriform Software Ltd -> Piriform Software Ltd), ==================== Restore Points =========================, ==================== Faulty Device Manager Devices =============, Application Path: C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe, Report Id: 009dcebb-d3f7-48fd-a8e8-5fe7f30f0294, Faulting package full name: Microsoft.LockApp_10.0.17763.1_neutral__cw5n1h2txyewy, Faulting package-relative application ID: WindowsDefaultLockScreen, Error: (03/20/2019 08:49:37 AM) (Source: Application Hang) (EventID: 1002) (User: ), Report Id: 9c70a34f-dbb3-42d3-ad67-42ab800351df, Error: (02/27/2019 12:19:59 PM) (Source: Application Hang) (EventID: 1002) (User: ), Report Id: 1da64374-4712-4099-8c90-17633e62d96d, Error: (12/28/2018 08:09:10 PM) (Source: Microsoft-Windows-WMI) (EventID: 24) (User: NT AUTHORITY), Error: (04/02/2019 11:58:10 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (04/02/2019 11:56:38 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (04/02/2019 11:56:37 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (03/20/2019 05:42:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (03/20/2019 05:41:02 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), ==================== Memory info ===========================, ==================== Drives ================================, Drive c: () (Fixed) (Total:930.07 GB) (Free:893.03 GB) NTFS, \\?\Volume{c0eb0321-e386-4eb6-af69-4d63c700a79d}\ (WINRETOOLS) (Fixed) (Total:0.83 GB) (Free:0.44 GB) NTFS, ==================== MBR & Partition Table ==================, ========================================================, ==================== End of Addition.txt ============================, Deleted HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\dotomi.com, ***** [ Chromium (and derivatives) ] *****, ***** [ Firefox (and derivatives) ] *****, AdwCleaner[S00].txt - [3024 octets] - [30/05/2019 22:53:46], ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########. Posted by Reasonable-Canary-76. 2019-06-03 22:10:35, Info CSI 000005b3 [SR] Verifying 100 components On-Demand: Nov 28, 2022 . 2019-06-03 22:26:11, Info CSI 00003d9e [SR] Verify complete So far we haven't seen any alert about this product. Axonius Adapters: Tools, One Unified View. 1A SHA-2 patch is required for Windows 7 SP1, Windows Server 2008 R2 SP1, and Windows Server 2008 SP2. Before I did the clean reinstall of Win7 last Friday, I did numerous full virus scans (Microsoft Security Essentials)and malware scans (Malwarebytes) and never found anything. 2019-06-03 22:21:23, Info CSI 00002970 [SR] Verify complete 2019-06-03 22:21:23, Info CSI 00002972 [SR] Beginning Verify and Repair transaction 2019-06-03 22:23:01, Info CSI 00002fe5 [SR] Verifying 100 components 2019-06-03 22:26:25, Info CSI 00003ec6 [SR] Beginning Verify and Repair transaction 2019-06-03 22:15:48, Info CSI 00001590 [SR] Verify complete Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens . A blank randomly named notepad file will open. Any future product, service, feature, benefit or related specification referenced in this press release are for information purposes only and are not commitments to deliver any technology or enhancement. Built on proprietary technologies and world-class threat intelligence, our applications and solutions help prevent, detect, and respond to cyber threats. 2019-06-03 22:26:44, Info CSI 00004002 [SR] Verify complete Use Secureworks' resource center to find authoritative security information from researchers, analysts, experts and real-world clients. . 2019-06-03 22:09:36, Info CSI 0000013c [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:19, Info CSI 0000225c [SR] Verify complete Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Secureworks Managed Detection and Response (MDR), powered by Red Cloak is the latest enhancement to the company's software-enabled security offering using its cloud-based security analytics platform to deliver threat detection and response with unprecedented speed and accuracy. 2019-06-03 22:27:52, Info CSI 0000441e [SR] Verify complete Dell Laptops all models Read-only Support Forum. cpu: 800m If ds_agent.exe is encountering high CPU usage, check the version and build of the agent. The CPU is being used for the cleanup of Integrity Monitoring baselines. . 2019-06-03 22:10:39, Info CSI 0000061a [SR] Verify complete 2019-06-03 22:14:48, Info CSI 000011f8 [SR] Verify complete Hi , thank you for taking the time! However, after reboot wireless speed has crippled to 3Mbps on a 100Mbs plan. Above shows the error that happened when I had removed all permissions except for my own user account. The CPU usage increased and there were continuous CPU spikes at every 30 minute interval whenever the refresh token was used to acquire access tokens (30 min access token . Download speed not only fixed but faster than it was before. Secureworks Taegis ManagedXDR Overview. Any recommendations on who you are using? ), HKU\S-1-5-21-2329281988-2336120714-2240144410-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg, ==================== MSCONFIG/TASK MANAGER disabled items ==. I allow-listed this folder in the other security products in the environment and removed all permissions to the folder except for my testing account, to ensure that a potential attacker could not use my tools against me. When an event requires action, customers have the option to check analyst recommendations via an intuitive interface or collaborate directly with Secureworks analysts using a built-in chat box. . 2019-06-03 22:28:30, Info CSI 000046c2 [SR] Beginning Verify and Repair transaction memory: 768Mi. Temp, IE cache, history, cookies, recent: MiniToolBox by Farbar Version: 17-06-2016, ========================= Flush DNS: ===================================, ========================= IE Proxy Settings: ==============================. We have cisco AMP AV separately (which we like) but bonus if we can combine it all in to one vendor. 2019-06-03 22:18:04, Info CSI 00001db5 [SR] Beginning Verify and Repair transaction 2019-06-03 22:10:15, Info CSI 00000412 [SR] Beginning Verify and Repair transaction Please run the fix it tools from the link below to check for issue resolution. 2019-06-03 22:14:05, Info CSI 00000f1a [SR] Beginning Verify and Repair transaction These risks and uncertainties include, but are not limited to, competitive uncertainties and general economic and business conditions in Secureworks' markets as well as the other risks and uncertainties that are described in Secureworks' periodic reports and other filings with the Securities and Exchange Commission, which are available for review through the Securities and Exchange Commission's website at www.sec.gov. However the CPU usageproblem remains. 3. 2019-06-03 22:18:04, Info CSI 00001db3 [SR] Verify complete 2019-06-03 22:25:33, Info CSI 00003b25 [SR] Verifying 100 components 2019-06-03 22:10:51, Info CSI 000006e9 [SR] Verify complete 2019-06-03 22:12:28, Info CSI 00000b7e [SR] Beginning Verify and Repair transaction 2019-06-03 22:23:42, Info CSI 00003329 [SR] Verifying 100 components 2019-06-03 22:20:13, Info CSI 000025c5 [SR] Verifying 100 components Task manager reads 4% cpu, 26% memory and 0% disk. 2019-06-03 22:12:50, Info CSI 00000c6c [SR] Verify complete 2019-06-03 22:16:24, Info CSI 000017bc [SR] Verifying 100 components 2019-06-03 22:16:54, Info CSI 000019eb [SR] Verify complete 2019-06-03 22:19:25, Info CSI 000022c5 [SR] Verify complete 2019-06-03 22:12:14, Info CSI 00000a9d [SR] Verify complete 2019-06-03 22:24:32, Info CSI 000036e4 [SR] Verify complete ), AV: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}, ==================== Installed Programs ======================, (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. 2019-06-03 22:22:17, Info CSI 00002ce5 [SR] Verifying 100 components . Not sure if the program Windows defender is buggy or some trojan is causing it to behave that way. 2019-06-03 22:21:06, Info CSI 00002893 [SR] Verify complete . 2019-06-03 22:12:14, Info CSI 00000a9e [SR] Verifying 100 components 2019-06-03 22:09:22, Info CSI 00000006 [SR] Verifying 100 components A week ago, my CPU never pushed past 20, maybe 30 if I was doing something, now all of a sudden Taskmanager is showing that this single thing is commanding almost 2/3rds of my CPU?! 2019-06-03 22:23:42, Info CSI 0000332a [SR] Beginning Verify and Repair transaction 2019-06-03 22:17:00, Info CSI 00001a5a [SR] Verify complete . 2019-06-03 22:16:54, Info CSI 000019ed [SR] Beginning Verify and Repair transaction Read Full Review. 2019-06-03 22:18:19, Info CSI 00001e8f [SR] Verifying 100 components 2019-06-03 22:21:47, Info CSI 00002b24 [SR] Verify complete 2019-06-03 22:24:44, Info CSI 000037be [SR] Verifying 100 components 2019-06-03 22:21:13, Info CSI 00002901 [SR] Verifying 100 components 2019-06-03 22:20:59, Info CSI 00002824 [SR] Verify complete I do agree with the Secure Works stance that because local access is required, the potential for exploit is low. 2019-06-03 22:23:30, Info CSI 00003256 [SR] Verify complete Forgot password? 2019-06-03 22:21:54, Info CSI 00002b8d [SR] Verify complete 2019-06-03 22:23:26, Info CSI 000031ef [SR] Beginning Verify and Repair transaction Select whether you would like to send anonymous data to ESET. 2019-06-03 22:20:42, Info CSI 00002745 [SR] Beginning Verify and Repair transaction 2019-06-03 22:27:06, Info CSI 0000415d [SR] Verifying 100 components 2019-06-03 22:11:11, Info CSI 000007b8 [SR] Verify complete 2019-06-03 22:26:52, Info CSI 0000407a [SR] Verify complete . 2019-06-03 22:22:35, Info CSI 00002de1 [SR] Beginning Verify and Repair transaction Could you please check and suggest what can be done so that CPU usage is reduced especially after end of traffic run? Read Secureworks' blog. 2019-06-03 22:23:16, Info CSI 0000311f [SR] Beginning Verify and Repair transaction I ran the Performance Troubleshooter and (I think) came up with nothing. Secureworks Taegis ManagedXDR is most commonly compared to CrowdStrike Falcon Complete: Secureworks Taegis ManagedXDR vs CrowdStrike Falcon . 2019-06-03 22:25:09, Info CSI 00003974 [SR] Beginning Verify and Repair transaction . We generate around 2 billion events each month. We have performed all the troubleshooting steps on the system. 2019-06-03 22:17:22, Info CSI 00001bbc [SR] Verifying 100 components The problem was temporarily (a day or two) fixed by the reinstall. Secureworks' MDR service leverages the detectors, analytics and correlation capabilities of Red Cloak TDR to find advanced threats that aren't typically found with normal detection, and to expand the context around each alert. If any objects are detected, uncheck any items you want to keep. 2019-06-03 22:28:43, Info CSI 000047d0 [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:57, Info CSI 000024ef [SR] Beginning Verify and Repair transaction When the scan is finished and if threats have been detected, select, ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. 2019-06-03 22:24:00, Info CSI 000034ce [SR] Verifying 100 components 2019-06-03 22:12:28, Info CSI 00000b7c [SR] Verify complete 2019-06-03 22:19:44, Info CSI 0000240e [SR] Verifying 100 components 2019-06-03 22:28:35, Info CSI 00004728 [SR] Verify complete Then push on CPU usage to bring processes to descending to see which apps/processes using the most. It gave a list of programs (Netgear Genie, Dell System Detect, and Dropbox) none of which should be an issue. requests: 2019-06-03 22:15:27, Info CSI 00001486 [SR] Verify complete 2019-06-03 22:17:40, Info CSI 00001c92 [SR] Verify complete 2019-06-03 22:22:47, Info CSI 00002eae [SR] Verify complete This article may have been automatically translated. 2019-06-03 22:25:33, Info CSI 00003b24 [SR] Verify complete Secureworks Red Cloak Threat Detection & Response, Secureworks Red Cloak Managed Detection & Response, Windows endpoint agent: v2.0.7.9 and Later, Linux endpoint agent: v1.2.13.0 and Later. 2019-06-03 22:10:01, Info CSI 0000033e [SR] Verify complete 2019-06-03 22:20:13, Info CSI 000025c4 [SR] Verify complete 2019-06-03 22:28:06, Info CSI 0000451d [SR] Verifying 100 components ), ==================== End of FRST.txt ============================, Additional scan result of Farbar Recovery Scan Tool (x64) Version: 19-05.2019, Administrator (S-1-5-21-2329281988-2336120714-2240144410-500 - Administrator - Disabled), ==================== Security Center ========================, (If an entry is included in the fixlist, it will be removed. 2019-06-03 22:22:40, Info CSI 00002e46 [SR] Verify complete 2019-06-03 22:25:43, Info CSI 00003bf2 [SR] Verify complete Sometimes it is my browser (IE 11) with each tab showing 15% CPU usage. https://keycloak.discourse.group/t/cpu-and-memory-growing-linearly-over-time-is-there-a-leak/909, https://issues.redhat.com/browse/KEYCLOAK-13911, https://issues.redhat.com/browse/KEYCLOAK-13180, https://keycloak.discourse.group/t/cpu-and-memory-growing-linearly-over-time-is-there-a-leak/909, Screenshot_2020-05-05 A A resource usage - Grafana.png, In case of any question or problem, please. 2019-06-03 22:18:48, Info CSI 00002045 [SR] Verifying 100 components Secureworks Red Cloak Endpoint Agent System Requirements. 2019-05-31 08:59:32, Info CSI 0000001e [SR] Verify complete 2019-06-03 22:27:14, Info CSI 000041d1 [SR] Verify complete Follow the on-screen instructions to restore your computer to before the settings were modified for the Clean Boot. 2019-06-03 22:17:00, Info CSI 00001a5b [SR] Verifying 100 components Let the scan complete. 2019-06-03 22:23:38, Info CSI 000032c1 [SR] Beginning Verify and Repair transaction If your topic is closed and you still need assistance, send me or any Moderator a Private Message with a link to your topic. 2019-06-03 22:24:32, Info CSI 000036e6 [SR] Beginning Verify and Repair transaction 2019 SHA-2 Code Signing Support requirement for Windows and WSUS, Dell Data Security International Support Phone Numbers, Do Not Sell or Share My Personal Information, View orders and track your shipping status, Create and access a list of your products. 2019-06-03 22:21:30, Info CSI 000029e2 [SR] Verifying 100 components Hello! Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware. 2019-06-03 22:20:36, Info CSI 000026de [SR] Beginning Verify and Repair transaction 2019-05-31 08:59:28, Info CSI 00000013 [SR] Verifying 1 components 5.0. No operation can be performed on Ethernet while it has its media disconnected. 2019-06-03 22:18:54, Info CSI 000020af [SR] Verifying 100 components The CPU usage increased and there were continuous CPU spikes at every 30 minute interval whenever the refresh token was used to acquire access tokens (30 min access token lifespan). I've ran both AVG and Malwarebytes and they've . 2019-06-03 22:23:52, Info CSI 00003401 [SR] Beginning Verify and Repair transaction XDR is differentiated by our advanced analytics (machine learning and deep learning), integrated threat intelligence from decades of experience, and the power of our network effect. 1. 2019-06-03 22:18:11, Info CSI 00001e22 [SR] Verifying 100 components 2019-06-03 22:09:41, Info CSI 000001a2 [SR] Verifying 100 components After putting system permissions back to default, this is what happened next, and an alert was fired off: An additional issue was discovered that to see the above log files you must have enabled verbose logging, which required a system restart to take affect. 2019-06-03 22:16:02, Info CSI 0000164f [SR] Verifying 100 components I cannot imagine how that all worked though I have discussed the idea with several IT folks I know and have gotten various suggestions. 2019-06-03 22:13:53, Info CSI 00000e93 [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:37, Info CSI 00003b8b [SR] Verify complete step 3. 2019-06-03 22:21:47, Info CSI 00002b25 [SR] Verifying 100 components The computer has been on for 4 hours with no problems but the odds are that sometime today, when I least expect it, things will start to get slow and Performance Monitor will show CPU usage skyrocket. Ravi,are you suggestingrunning applications "in pairs" to see if there are interactions that are different in one pair or another? 2019-06-03 22:20:36, Info CSI 000026dd [SR] Verifying 100 components 2019-06-03 22:11:42, Info CSI 00000889 [SR] Beginning Verify and Repair transaction 2019-06-03 22:27:32, Info CSI 0000430d [SR] Verifying 100 components Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions. 2019-06-03 22:19:57, Info CSI 000024ee [SR] Verifying 100 components About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If an entry is included in the fixlist, it will be removed. 2019-06-03 22:11:48, Info CSI 000008ee [SR] Verify complete In this video, you'll see how a security analyst uses XDR to respond to a targeted ransomware attack. 2019-06-03 22:26:03, Info CSI 00003d36 [SR] Beginning Verify and Repair transaction 2019-06-03 22:28:43, Info CSI 000047ce [SR] Verify complete 2019-05-31 08:59:22, Info CSI 00000006 [SR] Verifying 1 components 2019-06-03 22:16:38, Info CSI 00001903 [SR] Beginning Verify and Repair transaction Note: [PATH] = The full directory path to where the taegis-agent_[VERSON]_x64.msi file is located. Agent starts in debug mode and writes verbose information into the log files. 2019-06-03 22:23:21, Info CSI 00003186 [SR] Verify complete Can we test the wireless driver? 2019-06-03 22:26:11, Info CSI 00003da0 [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:24, Info CSI 00003ab3 [SR] Verifying 100 components 2019-06-03 22:11:32, Info CSI 0000081f [SR] Verify complete 2019-06-03 22:20:50, Info CSI 000027b7 [SR] Verifying 100 components 2019-06-03 22:11:11, Info CSI 000007b9 [SR] Verifying 100 components ESET will now begin scanning your computer. 2019-06-03 22:28:35, Info CSI 0000472a [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:20, Info CSI 00003a45 [SR] Verify complete Beginning June 18th, 2018 - Sophos Central started detecting this CredGuard false positive for RedCloak on many of our Windows10 hosts [C:\Program Files (x86)\Dell SecureWorks\Red Cloak\inspector64.exe] 2019-06-03 22:13:26, Info CSI 00000e1f [SR] Verify complete : DESKTOP-4SIK181, Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation), ========================= Event log errors: ===============================, Error: (06/01/2019 05:14:14 PM) (Source: VSS) (User: ), Error: (05/24/2019 08:32:34 AM) (Source: Application Error) (User: ), Error: (05/24/2019 08:21:14 AM) (Source: Application Hang) (User: ), Error: (03/20/2019 08:49:37 AM) (Source: Application Hang) (User: ), Error: (02/27/2019 12:19:59 PM) (Source: Application Hang) (User: ), Error: (12/28/2018 08:09:10 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY), Error: (06/02/2019 11:09:13 PM) (Source: DCOM) (User: NT AUTHORITY), Error: (06/01/2019 05:26:54 PM) (Source: DCOM) (User: DESKTOP-4SIK181), Error: (06/01/2019 05:20:06 PM) (Source: DCOM) (User: DESKTOP-4SIK181), Error: (06/01/2019 05:18:28 PM) (Source: DCOM) (User: NT AUTHORITY), Error: (06/01/2019 05:17:37 PM) (Source: DCOM) (User: DESKTOP-4SIK181), Error: (06/01/2019 05:14:14 PM) (Source: VSS)(User: ), Error: (05/24/2019 08:32:34 AM) (Source: Application Error)(User: ), Error: (05/24/2019 08:21:14 AM) (Source: Application Hang)(User: ), Error: (03/20/2019 08:49:37 AM) (Source: Application Hang)(User: ), Error: (02/27/2019 12:19:59 PM) (Source: Application Hang)(User: ), Error: (12/28/2018 08:09:10 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY), Intel Processor Graphics (HKLM-x32\\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4835 - Intel Corporation), ========================= Devices: ================================, Name: Microsoft ACPI-Compliant Embedded Controller, Name: Intel Serial IO I2C Host Controller - 9C62, Name: Microsoft ACPI-Compliant Control Method Battery, Name: Intel Core i5-4210U CPU @ 1.70GHz, Name: Microsoft Windows Management Interface for ACPI, Name: Intel 8 Series PCI Express Root Port #3 - 9C14, Name: Microsoft Hyper-V Virtualization Infrastructure Driver, Name: Intel 8 Series LPC Controller (Premium SKU) - 9C43, Name: Microsoft Storage Spaces Controller, Name: Microsoft Kernel Debug Network Adapter, Name: Intel 8 Series USB Enhanced Host Controller #1 - 9C26, Name: Microsoft Wi-Fi Direct Virtual Adapter #4, Name: Microsoft Wi-Fi Direct Virtual Adapter #2, Name: Microsoft Radio Device Enumeration Bus, Name: Intel 8 Series PCI Express Root Port #4 - 9C16, Name: Microsoft Device Association Root Enumerator, Name: Speakers / Headphones (Realtek Audio), Name: Microsoft Input Configuration Device, Name: Intel USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), Name: Intel Serial IO I2C Host Controller - 9C61, Name: Intel 8 Series Chipset Family SATA AHCI Controller, Name: Intel 8 Series PCI Express Root Port #1 - 9C10, Name: Intel 8 Series PCI Express Root Port #5 - 9C18, Name: HID-compliant vendor-defined device, Name: NDIS Virtual Network Adapter Enumerator, Name: Intel 8 Series SMBus Controller - 9C22, Name: Bluetooth Device (RFCOMM Protocol TDI), Name: Bluetooth Device (Personal Area Network) #2, Name: Microsoft System Management BIOS Driver, Name: Plug and Play Software Device Enumerator, Name: Remote Desktop Device Redirector Bus, ========================= Partitions: =====================================, 1 Drive c: () (Fixed) (Total:930.07 GB) (Free:893.73 GB) NTFS, ========================= Users: ========================================, Administrator DefaultAccount Guest, ========================= Minidump Files ==================================, ========================= Restore Points ==================================, NOTICE: This script was written specifically for this user. 2019-06-03 22:24:38, Info CSI 0000374b [SR] Verify complete Always On "Red Cloak offers deep detection capabilities because of CTU intelligence. 2019-06-03 22:21:36, Info CSI 00002a4e [SR] Beginning Verify and Repair transaction Wireless LAN adapter Local Area Connection* 2: Wireless LAN adapter Local Area Connection* 1: Ethernet adapter Bluetooth Network Connection 2: "HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully. Red Cloak Threat Detection and Response is the first in a suite of software-driven products and services that Secureworks plans to release. 2019-06-03 22:26:17, Info CSI 00003e08 [SR] Verifying 100 components 2019-06-03 22:24:06, Info CSI 00003535 [SR] Verify complete 2019-06-03 22:19:12, Info CSI 000021ec [SR] Verify complete It would take literally days to determine if the problem actually was a software interaction issue and I would be without the functionality of Office 2010, IE 11, and/or Adobe reader during that time. 2019-06-03 22:11:32, Info CSI 00000821 [SR] Beginning Verify and Repair transaction 2019-06-03 22:21:23, Info CSI 00002971 [SR] Verifying 100 components . 2019-06-03 22:14:41, Info CSI 00001186 [SR] Verifying 100 components . Items that are especially important will be highlighted in. 2019-06-03 22:22:57, Info CSI 00002f7d [SR] Verify complete 2019-06-03 22:27:52, Info CSI 00004420 [SR] Beginning Verify and Repair transaction 2019-06-03 22:16:02, Info CSI 00001650 [SR] Beginning Verify and Repair transaction 2019-06-03 22:11:42, Info CSI 00000887 [SR] Verify complete 2019-06-03 22:23:11, Info CSI 000030b3 [SR] Verifying 100 components 2019-06-03 22:09:41, Info CSI 000001a1 [SR] Verify complete Creating the log file in the folder structure failed because the system account Red Cloak was using couldnt write to that folder. 2019-06-03 22:25:03, Info CSI 0000390b [SR] Beginning Verify and Repair transaction 2019-06-03 22:15:28, Info CSI 00001487 [SR] Verifying 100 components 2019-06-03 22:25:20, Info CSI 00003a46 [SR] Verifying 100 components 2019-06-03 22:18:19, Info CSI 00001e90 [SR] Beginning Verify and Repair transaction 2019-06-03 22:22:52, Info CSI 00002f16 [SR] Verify complete

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