A very satisfied customer. 2 ITEMS 15% OFF. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Our soft stretch denim blend is again prominent in this fit. 2 ITEMS 15% OFF. - Legend London team. OFFER: BUY 1 ITEM GET 10% OFF. We are so sorry to hear this. I have big quads and their jeans fit so perfectly and comfortably.". - Legend London team. My insta is: Umairalsyed. My only issue is using DHL for your shipping service. - Legend London team. This site has limited support for your browser. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. SHOP TROUSERS Order placed 12 days ago, the item is still in the UK. - Legend London team. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! OFFER: BUY 1 ITEM GET 10% OFF. Nice products but the return proces is a pain when you are in Europe. So we picking The View. Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Love the jeans as always can't stop buying more! When trying to contact someone about a return after receiving the wrong size. Spray On. We are so sorry to hear this, however we have received your email regarding this issue today. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. This site has limited support for your browser. I have big quads and their jeans fit so perfectly and comfortably.". We have now had to contest payment of order. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. A rapidly growing London based athleisure brand. London legend have a gem on an employee there, great company, great quality and great products! Thank you so much for your patience. If you are using the QR code, a pre-paid returns label will be printed at the drop off location and attached to your parcel, you will then be provided with a tracking receipt. I will get this order probably by April !! Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. All rights reserved. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. Get 5 free searches. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. I will get this order probably by April !! Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. - Legend London team. LONDON, UK. The others are too small. I recently bought a few gifts and was pleased with the items. What a fantastic service, many thanks Dave. For full instructions on how to Return an item,Click Here. I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. I communicated this early to them and they assured me everything is fine. 2 ITEMS 15% OFF. Compare our range of fits and understand what makes our denim different. 8. I find the prices great value and when I called customer service they replied quickly. We are so sorry to hear this. I had started to lose my pateince, but LL's customer service was always on! So thanks Rachel! Hello Leo, Thank you for leaving a review. 3+ ITEMS 20% OFF. Love the jeans as always can't stop buying more! OFFER: BUY 1 ITEM GET 10% OFF. MANCHESTER, ENGLAND. 54.50 90. 38 Chancery Lane London WC2A 1EN . Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Will definitely order more. For me a pair of jeans have never lasted longer than 10 months. Hello Blaze, Thank you for leaving a review. Good quality jeans and really comfortable. Hello Mohammed, Thank you for leaving your review. The jeans look great and are very comfortable, by the way! I really dont understand the below 5* reviews! The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Not the easiest transaction! I must confess, top quality at a fair price. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Contact. 38 Chancery Lane London WC2A 1EN . Find out how we combat fake reviews. Product quality is average in my opinion. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. Hello, Thank you for leaving a review. thanks. I have complained to DHL about this and still nothing is done, but thanks for the good products. I recomended them! To find out more please visit our Privacy Policy. Thank you.- Legend London Team. Quite glad theirs a manfacturer for men form fitting dresspants. We are so sorry to hear this. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. I literally just revived my 3 pairs of jeans and quite pleased as a first time buyer. SKINNY FIT JEANS - BLACK. As always made by a top brand Legend London. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), EUROPE All our European order are subject to no import charges. Thank you! Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. Company number 03101750. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Product is good quality for the price. Good quality and design for a fair price. I felt that my concerns were being treated seriously and with a sense of urgency. as easy as that. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Get Legend Footwear's email address (l*****@legendfootwear.co.uk) and phone number at RocketReach. Dont buy these if you expect a 70 pair of jeans to last a year. Happy, amazed, overjoyed, highly impressed and immediately fell in love. Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. And no response to emails. Calculate your size. Hello Mohammed, Thank you for leaving your review. Thank you so much for your patience. #4799 - Other retail sale not in stores, stalls or markets; Contact details. Original Short Womens. This recurred over multiple days. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. - Legend London team. We are so sorry to hear this. Bestseller. We recommend switching to Edge, Chrome, Safari, or Firefox. LEGEND LONDON | 84 followers on LinkedIn. Legend London: UK Fashion Brand Denim That Fits. LONDON, UK. My first experience with LL wasnt great. Thank you!- Legend London Team. After a long wait, the long-awaited jeans and pants arrived at my home. 3+ ITEMS 20% OFF. The jeans fit perfectly and compliment the leg gains nicely. Hello Alex, Thank you for leaving your review. Thank you.- Legend London Team. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. There was always a happy and helpful tone in the replies as well. Transactions are handled with bank-grade security. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. Read reviews and book now. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Phone Number +44 . Company is clearly not setup to deal with order volume or customer returns. I bough 3 of the same trousers and all have different names. We are so sorry to hear this. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. I wont be a customer again. Please contact: support@legendlondon.co. Good quality and design for a fair price. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. 3+ ITEMS 20% OFF. Looking forward to trying these. Verification can help ensure real people write reviews about real companies. However we need to exchange two items, one for a different size and one for a different product. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. The naming of products is just confusing. $22800. Were creating initiatives to support players across Scotland, Wales, and Northern Ireland as well as England. We recommend switching to Edge, Chrome, Safari, or Firefox. Our jeans are made with utmost art and perfection. We will be sure to look into this to avoid any future issues. I communicated this early to them and they assured me everything is fine. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. Color: Black/Dark Vachetta. We placed an order for 4 items, products arrived quickly. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track This site has limited support for your browser. Quick add. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Hello, Thank you for leaving a review. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. The shirt i have doesnt event fit. Monday to Friday: 09:00 - 17:00 Saturday: Please send email to experience@legend.ng to book an appointment. Disappointed, Hello, Thank you for leaving a review. We also ensure all reviews are published without moderation. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Never had the brand before but they certainly run small. We recommend switching to Edge, Chrome, Safari, or Firefox. Thank you so much for your patience. Thank you!- Legend London Team. The naming of products is just confusing. ABSLOUTLEY AWFUL EXPERIENCE !!! Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you. SKINNY FIT JEANS - VINTAGE STONE WASH. 55.00. LIVERPOOL, UK. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. Find related and similar companies as well as employees by title and much more. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Late or missing refunds (if applicable) If you haven't received a refund yet, first check . It goes against our guidelines to offer incentives for reviews. I find the prices great value and when I called customer service they replied quickly. 2023 Trustpilot A/S. I am very happy and will definitely be using Legend London again. Note : will update this if need be when I get the pants. We have now had to contest payment of order. After I contacted Legend London customer service, the team replied Frank be patient. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. MADRID, SPAIN. We recommend switching to Edge, Chrome, Safari, or Firefox. Call +0700-MY-LEGEND (0700-69-534363) Email Us Good product terrible customer support or experience. Legend London Black Friday Sale: https://www.legendlondon.co/?ref=loissedgwickLegend London are currently running their biggest sale ever, so I thought it wa. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Thats the only pair that fits. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. 1 Balloon St Manchester M4 4BE . I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. The jeans look great and are very comfortable, by the way! for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. I must confess, top quality at a fair price. OFFER: BUY 1 ITEM GET 10% OFF. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Here are 8 tips for writing great reviews. GA. Gontzal Alcorta Garai. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! I was patient and it paid off. This site has limited support for your browser. Create and account and start collecting rewards. Sent an email no responses, very bad look. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. Thank you so much for your patience. London legend have a gem on an employee there, great company, great quality and great products! I have friends with legend jeans who have never had any issues so put it down to a defective pair. We recommend switching to Edge, Chrome, Safari, or Firefox. Get in touch with us at any time. After a long wait, the long-awaited jeans and pants arrived at my home. We also ensure all reviews are published without moderation. I had unknowingly made my purchase during Royal Mail's cyber attack. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items Will always be my top place for jeans. I live in Canada. To find out more please visit our Privacy Policy. Thank you! Bag Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. This service is available 24 hours, Monday to Sunday. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). Hello Alex, Thank you for leaving your review. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. To find out more please visit our Privacy Policy. Earn points by making a purchase, refer to a friend, even by liking us on Facebook. We are so sorry to hear that you have not received your order yet. We are so sorry to hear this. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. 1. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Order arrived less than 24 hours later. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Made in our four-way soft stretch denim blend, providing ultimate comfort, with a skin tight silhouette and a taper just above the ankle.Skinny fit - Slightly more relaxed than the spray-on fit, these jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish. We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. Thank you so much for your patience. I paid addionally almost $100 just to return them. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. Create a Legend* account to stay up-to-date on latest releases, sales and rewards. Stay current with updates from our social channels. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. 164.50. We are so sorry to hear this. Luxury quality, made in Portugal. However we need to exchange two items, one for a different size and one for a different product. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Emailed customer services and no reply. Your one stop for all cargos, available in different fabrics and colours to suit your needs, PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. 2 ITEMS 15% OFF. Order arrived less than 24 hours later. PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Perfect cut, perfect colours. 2 ITEMS 15% OFF. We are so sorry to hear this. But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. Paid 10 for delivery and havent been offered a refund either. We recommend switching to Edge, Chrome, Safari, or Firefox. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . 20 Chapel Street Liverpool, UK L3 9AG . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I chased them up but they never replied. Good quality jeans and really comfortable. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. A very satisfied customer. Get in touch with us at any time. If you're interested in placing a bulk order of either blank or customized products, please complete this form and we will get in touch! Product quality is average in my opinion. Out here in Memphis, TN they are terrible. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! Hello Nick, Thank you for leaving a review. | Read 41-60 Reviews out of 3,581 . Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Hello, Thank you for leaving a review. Stay current with updates from our social channels. Here are 8 tips for writing great reviews. Visitour returns and exchange portal, 4. 20 Chapel Street Liverpool, UK L3 9AG . Emailed customer services and no reply. British fairplay as usual. But not just that, their customer service is impeccable, prompt response and effective actions. Do you agree with Legend London's 4-star rating? Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. 1 . . Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. Who is Legend Presents. Companies can ask for reviews via automatic invitations. Absolutely phenomenal. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. There was always a happy and helpful tone in the replies as well. Anyone can write a Trustpilot review. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. 2 ITEMS 15% OFF. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. Stay current with updates from our social channels. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. Headquarters. EU Customers May Now Shop From Our Mainstore Here. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Have questions? We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. We placed an order for 4 items, products arrived quickly. Thats the only pair that fits. The only good thing was the customer support which was always really responsive.

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